Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! Trouble with a seller providing the tracking number for my purchased item

I recently purchased an item this past Tuesday, I kept excellent communication with the seller and kept constantly reminding him to provide the tracking number before and after dispatching the parcel. The seller hasn't responded to any message I sent...

shipping to Sri lanka

hiii, im a buyer from Sri lanka, its very sad to say here in Sri lanka its very poor in delivering the ebay parcels for us, we always get very delayed to receive parcels mostly very late, so pls do help us, we knw our parcels may get to the country s...

Returning item to china and return shipping costs.

Had a seller from China send me the wrong item. Put in a return request but I am curious on how to go about getting the return shipping costs covered as per ebays policy? Seller has not responded on the issue.

BUYER NOT RESPONDING

Buyer puchased an item consiting of 9 CDs and he is claiming 1 of the CDs is not as described and he wanted a partial refund or a partial return. I told him I wanted him to return all the CDs (9) and not just 1 of the CDs. He then opened a return req...

Opinions on GLS?

Hello guys, Anyone, especially UK people, had to use this delivery service?Unfortunately it seems that they do happen to handle a large volume of inter-EU shipments mostly as middlemen about which a lot of sellers seem to be unaware. I recently bough...

Global shipping not showing on listings

Someone, please tell me why our listings are suddenly NOT showing shipping to anywhere else but USA. Sales are down 18-28% last 30 days and I did notice we all the sudden that we were getting less and less Global Shipping Orders. Tonight someone in C...

buyer reqts not met what do i do?

My buyer requirements are set not to allow users with feedback lower than -1. I assumed this would cover new buyers who have 0 feedback and just show up. I have an item I listed as BIN for 750 that someone who literally just signed up today bid and p...

Shipping Label Purchase Process Broken

When I needed to print a shipping label today, I was properly taken to PayPal to pay for the label. But after I chose my payment option and clicked on Purchase Label, I reveived an error message from eBay stating it could not find the information nec...

Just a rant

LOL no good deed goes unpunished. On the mailroute I noticed a small dog chasing me, not a 'gotta eat the Jeep' chase. A wait for me chase. I went on and the next box has me turning around and heading back. This is a rather remote area. Dog is excite...

How do I get a refund from Pitney Bowes?

I bought an vintage item on 30 Oct and asked seller not to ship it by GSP, she asked me to pay first and will refund the difference which i did immediately. Then she found the shipping address is going to a transit depot center (not my international ...

Cannot remove refunded item from shopping-cart

bought an item. wasn't as described. contacted seller. he refunded my money and told me to keep product. it reappeared in my cart and i cant delete it

change shipping address after purchase

After you order something, and before the seller ships it, you should be able to change the shipping address. I have several addresses that I use as I have different locations I need items shipped to, but sometimes I forget to change the saved addres...

Resolved! Issues with printing delivery notes, help requested!

I have traded since 2005 and currently find that I cannot print delivery / shipping notes when operating through Firefox or Chromium but can when using an AOL site. I believe the AOL site is due to close soon and I keep returning to the Firefox and C...

Royal Mail is a mess

Hello, A tracking number of my item sent with Royal Mail is stuck at "info received" for over a week by now. I tried to look it up using tracking form on their website, but I am getting this message: "Tracking no. LJ000094966ATThe system is currently...

Ebay is stealling my money . Money back guarentee is a SCAM

Ebay are liars! They say there is a money back guarenty. This is not true. On my order, in the tracking information, it was said that a notice card was left from Canada Post to my mail box. My experience with tracking information is when I get the pa...