Uncollected Packages

[yardietingz]

What happens when a customer does not reschedule a package delivery that was sent back to the Post Office because they were not available to collect on the date of delivery? 

[mspirit57]

What do you mean “sent back to post office?”

Do you mean it was “returned to sender?”

Are you the buyer?

[badgerboy2022]

Collect what?

[no_zero369 · Accepted solution]

What does the tracking say?  If there is anything like:

• Attempted delivery
• held at Post Office for customer pick up

The those are considered by eBay to be the equivalent of "delivered!"  Seller is done as they have met their obligation to deliver the package. 

[yardietingz]

I am the seller and I shipped the package which was not delivered because the buyer was not available so USPS took it back to the post office for the buyer to reschedule the delivery and I sent multiple messages but I received no replies. 

[yardietingz]

Thank you so much for this. 

The message states that they need to reschedule the delivery or the package will be returned to sender so I was a little nervous as to how it would affect me as the seller.

[yardietingz]

I'm the seller. The item is being held at the post office for the buyer to reschedule the delivery or it will be returned to me so I was a little worried it would affect me negatively. 

I got the answer through, thanks much. 

[yardietingz]

The package.

I got the answer, thanks.