Shipping
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Postal box removals...yikes!

Anyone seen this yet? "The U.S. Postal Service said in a statement that blue collection boxes at several locations across the country "will be temporarily removed as a security measure to protect the mail and the public." The inauguration-related rem...

Ebay Standard Envelopes never getting first scan

I have been using the standard envelope extensively since it came out and the problem I am consistently having is orders that that the post office have had for 2 weeks without even showing that first scan, still just sitting at label created. I have ...

Buyer Entered Wrong Address

Hi, I’m sure this has been answered somewhere... Buyer let me know that he had the wrong address entered after I had already shipped. Package was refused and is now showing return to sender on the tracking. Via message buyer acknowledges the mistake ...

Resolved! Nwt

I have a buyer wanting to return a shirt that was sold new with tags. The stated reason is that it is too small. They have removed all of the tags. So the shirt can no longer be sold as new. What is my recourse here? Just accept the sale and just bit...

User avatar by Scout
  • 288 Views
  • 3 replies
  • 0 helpful

Item: "Delivery was attempted" , not recived and no return.

Hello, On the 5th of January I made a purchase for an item. After I made the payment and finished everything I realized that my door number was missing. I immediately contacted the seller about this problem. But the seller said there was nothing he c...

User avatar by Adventurer
  • 295 Views
  • 5 replies
  • 1 helpful

refund

HI , I experienced a scamming action a month ago with no resolution till now (payed 1700$ for a broken toaster instead of a graphic card ) is it reasonable to wait so long for resolution ? (nearly 3 weeks ) i have been in contact with customers servi...

User avatar by Adventurer
  • 325 Views
  • 10 replies
  • 0 helpful

Item Delivered To Wrong Address

Hello,I mailed a package on 2/21/21 using postage purchased through Ebay. During that time it has traveled all over the place, Washington DC, Delaware, North Carolina and now finally back to NY. But, yesterday it showed on the tracking that it went t...

Damaged item sent USPS priority mail

I sent an item that sold mailing it USPS Priority Mail. She received the item broken; it was packaged in bubble wrap. USPS used to include $50 insurance with priority mail purchase. The buyer sent me photos of the broken item. It looks like now USPS ...

User avatar by Thrill-Seeker
  • 735 Views
  • 8 replies
  • 0 helpful

shipping is a joke

I am just about done with bay, and other sites because of shipping times. Ebay should be a large enough organization to demand usps do their job. I think delays are planned and usps is delaying and rerouting packages wantonly. eBay needs to step up t...

User avatar by Rising Star
  • 314 Views
  • 9 replies
  • 0 helpful

Does package with eBay return label get scanned by USPS if it's dropped off in USPS collection box?

Rather than stand in line at the local post office, I put a bubble envelope with the eBay return shipping label into a USPS blue collection box. It's been a couple of days now and the USPS tracking system still does not show that the package is in th...

User avatar by Adventurer
  • 1401 Views
  • 6 replies
  • 0 helpful
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