01-24-2024 04:19 PM
I am having an unusual amount of packages being lost by the USPS. Tracking states package will arrive later than expected date, than no follow up. I have placed a missing mail form with the USPS with no results. Buyers file a complaint that the item did not arrive and I am losing a ton of money since the package is never delivered.
01-24-2024 04:46 PM
There is a lot of severe weather across the country. Are you sure those parcels are lost or just delayed due to the sort centers being affected by the weathe? There are a few problematic USPS hubs right now. Chances are high that your parcels are stuck in some container at one or more of the backlogged sort centers. This is quite normal during the winter months when there is severe weather or big volume in the system.
Hang tight!🙏😎✌️
01-24-2024 06:12 PM - edited 01-24-2024 06:13 PM
If your lost item was shipped with USPS Ground Advantage it comes with free insurance up to $100 so don't forget to collect on that.
01-24-2024 06:15 PM
'Later than expected' is NOT 'missing' and is NOT lost.
Tell your buyers to 'chill' (in a professional manner).
I've shipped 20000+ packages since 2011...they have ALL got to their destination.
01-24-2024 06:34 PM
I have weather alerts on the tracking for most of my recent sales. I messaged all the buyers that have not been delivered. I wanted to be proactive to try and avoid your trouble. I received a couple replies that they understood. There is nothing a seller can do once it hits the PO. Hope you get it worked out without to much trouble.