Shipping

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Address change

I had a Miami address. I now have an Atlanta address.How do change to the Atlanta shipping address

Please help! Who stole the package?

Good afternoon, I just received a message from eBay international shipping hub and told me my package is empty. Please see attached picture for the message and picture. Basically, the eBay international hub opened the package and found out it is empt...

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ups or fedex overcharge

I have been constantly overcharged by ups lately and they lie about dimensions, weight, I even bought a commercial scale and I have my tape measure and they are nickeling me down through ebay, and I contacted ebay constantly about my issue nothing is...

Resolved! UPS Damage Claim New eBay Rules 2024

I have a broken item claim against UPS but they tell me I cannot file as I have in the past because "We consider the sender/shipper to be the person or company that directly created the package label. Unfortunately they added restrictions, and we can...

Shipping delay

Dear community, I bought a valuable product on the 14th February. The estimated date of shipping was 27th of February but I did not receive anything yet because it seems that the shipping company messed up the postal code. What I can do? Can I ask fo...

Shipping

For a product that wont ship to my location. How do I go about it

How do I give a buyer prepaid return postage label?

I've accidentally sent two buyers switched packages. I would like to send them each a label? A prepaid way to return the packages to me. Is this possible? Thank you

Shipping labels

Our computer isn’t working right now and our printer doesn’t print from our phones. So if I buy one of the ebay shipping labels and hand write the label will the U.S. Postal Service accept it when I put the item in the mailbox?

International Shipping Program? Can't find it, just faqs on it.

We are trying to enroll in the international shipping program. We've done our research and have read through everything and unfortunately the website keeps taking us in circles rather than providing the option to enroll. From our understanding we are...

Ebay charged buyer for shipping of two packages but I paid less for combined bulk shipping

Ebay only provided the combined/bulk shipping option when I went to print the labels. So I paid $6.26 for the combined/bulk shipping label, but the buyer paid $10.14 for the shipping of the two items separately. Do they get the difference refunded to...

blaming the seller for the post office losing an item

Come on ebay, for Pete's sake. Once an item is verified that it was scanned by the post office or ups or fedx if it gets lost in the post. Stop blaming the seller, and making them refund the buyer. They are not the ones who lost it. I can see blaming...

UPS and FEDEX and USPS

Let's touch on the topic of who likes what? which mail services have what disadvantages and advantages.

Resolved! Ebay Standard Envelope Shipping for Stickers- How to get uniform thickness?

Hello, How would one go about shipping individual stickers that come 50 to a pack using Ebay standard shipping? Trying to figure out how to position the stickers in the envelope to make it uniform in thickness. They can be spread out and get under th...

Resolved! Are you using cubic ground advantage?

I must be the last to discover this service. I did see a notice from ebay about it being offered as an option when going to the labels page. I do not see it as a drop down choice in business policies, I guess if you wish to use it you must post it as...

Overpriced QR labels I paid two different prices for the exact same thing. Why is the difference

I paid over six dollars to mail a card. I mailed the exact same item the week before, and it was two dollars less that’s crazy why the different prices