Shipping

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Seller Protections are in place for sellers impacted by extreme winter weather

A historic winter storm and extreme cold are impacting large areas of the South and Northeast. Severe weather and its aftereffects across much of the United States may cause shipping and delivery delays. Your safety, and the safety of those close to ...

Shipping

Two days now that I cannot get a shipping label !!!

Does late shipment indication matter?

So, I guess I could have prevented this, but now I have a late shipment indication, does it matter? I have some small items that I send by first class mail, so there is no tracking. No problem. One time, one of the items was damaged in transit. Buyer...

Some USPS Rate Increases Start July 1st, Tomorrow & More on July 14th, Be Prepared.

Here is a link to the Ebay Announcement. https://community.ebay.com/t5/Announcements/July-2024-USPS-Rate-Changes/ba-p/34538677 In Part it reads: July 1: Priority Mail and Ground Advantage Priority Mail and Ground Advantage rates will increase for mos...

Ebay charged buyer $144 for shipping- in reality I paid $494!

WHY AM I NOT OFFERED EBAY'S INTERNATIONAL SHIPPING? I HAVE A100% RATING NO DISPUTES, NOTHING. I JUST PAID$494 to ship an item to China while YOU charged the BUYER $144!!!! I have to eat that $350!?!?

Seller never shipped item--still "awaiting shipment" after delivery date

On May the 8th, I bidded and won on an item. The delivery date was 5/12-5/15, and I messaged him on the 14th and he never got back to me. The message asked if there is a problem or not. (He is in the United Sates as I am.) There is no option to file ...

Signature confirmation -- BUYERS choice.

I'm tired of asking the seller to use signature confirmation for both our protection. Why can't I choose it during checkout and have the cost automatically added to my total and the service automatically added to the label? That seems completely reas...

Tracking Report

Who do I contact in order to have my tracking report reevaluated? My report want to a lower score because I had a combined shipments and the buyer paid for the first item on accident, but I had to hold that first item in order to ship all the other i...

Cannot choose QR code - Packlink shipping label bug on payment page

I sent a help desk ticket to packlink with a screenshot, showing that the two options at the bottom of the label payment page are greyed out/disabled, the "Print for Free" and the one asking for an adult signature. I asked, how to get a QR code for m...

Any current ESE eBay Standard Envelope issues right now w/Tracking Updates?

All of the envelopes I've dropped off since July 3rd have no tracking updates. Is it just me or anyone else seeing this? Trying to determine if they are sitting in a bin somewhere unmailed and/or if maybe just the data isn't ending up to eBay....

Unfortunately, this seller will not ship to your location

Was trying to buy this item but end up getting this error, any help or solutions are helpful.

Shipping Lots of Media - Media Mail vs. Ground Advantage

I've sold media mail for years and it's been a no-brainer to mark this down as "Media Mail - Calculated Weight" as you create the post for lots of either books, cd's or records. However, with the cost of Ground Advantage coming into the mix, I've see...

How to avoid double VAT payment for buyers in the EU?

My question is simple:How can we avoid double VAT payments for buyers in the EU?Is there a standard procedure to do this?We declare it at the buyer's address with the note "VAT Paid: IOSS - IM2760000742," this not only doesn't help us but also leads ...

Does the customs included in shipping fee for international shipping?

If I buy a watch worth $170 USD + shipping fee $35, does it mean that I don’t need to pay anything more? Shipping fee is higher than I thought so Im a bit confuse.Btw shipping from Philippines to Taiwan.

Tracking numbers

How do I enter the correct tracking number I did not use their label I purchased a new one because of technical issues. The customer has the item but I can't get paid because the tracking number isn't correct

Can't print more than 5 labels for one order???

Had an order for 10 item to one customer. These weigh 34 pounds so it's easier/cheaper to ship individually. After buying 5 individual labels it wouldn't let me purchase anymore. I contacted ebay support and they said I can only buy 5 labels per day?...