USPS tracking numbers not being accepted on Desktop. Why?

[snowdog911]

So when I enter my tracking numbers for orders shipped, Ebay is not allowing the tracking to go through on my desktop computer.  It's like the tab to enter is "greyed out".  I can only get them to go through on my mobile device. Does anyone have any information on what is going on with the tracking numbers for the order pages for desktop users? 

I use my own tracking numbers from USPS as I have a pitney bowes postage meter. I do not buy Ebay postage or use online postage and have no desire to do so.

Just looking for answer to my original question USPS tracking numbers not being accepted on Desktop. Why? thank you.

[mattashine]

Here is what support is saying...

"As further checking here, this error is currently a known issue on the eBay platform, I will need to forward this concern to our team. Rest assured that since this is a known issue, your seller performance will not be affected."

[hpc503]

I am having the same problem the last three hours. 

[snowdog911]

thank you for sharing this info. I was getting worried as I sell items for a friend also and they do not have a smartphone so it would then be impossible for me to enter in the tracking on his orders and I really do not want to add his login etc to my ebay app on my phone. Hopefully they get this fixed in the next few hours or day at the most.

[oldwestgold]

I am having the same problem manually adding a tracking number to an order. I swear the IT team at eBay must be filled with bozo's. This from a retired IT Mgr of over 35 years with one of the largest companies in the world. Who do we bill our wasted time to? I bet.