Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Question about a return

So I have a small problem and I am confused. I ordered a video game in like new condition and when I got it I saw the seller hadn't properly padded the envelope and the game case was smashed. The game still worked but since I paid specifically for "l...

Order Confirmation Email not received

Hello, I did not receive an order confirmation email of a rear windshield wiper blade for a Buick Enclave I purchased on 02/19/2021 for $10.83 and was supposed to be here on Wednesday 02/24/2021. My credit card was charged.

when trying to buy postaGE COMPUTER LOCKS UP

WHEN I TRY TO BUY POSTAGE IT VWONT GO THRU, IT JUST KEEPS LOCKED UP, ANYONE HAVING THAT ISSUE?

Resolved! fisrt class postage

I sell a lot of small low-cost items. Listing options in the shipping section offer a First Class postage rate of $1.40, but I can't seem to access it. When I try to select it during the listing, it is allowed, but after listing it that way, I'm char...

Refunded some shipping costs

I refunded part of shipping costs to a buyer on PayPal, will eBay adjust my fees?

lost in the mail

Hello. It appears that an item was lost in transit just before it reached me. I have been waiting a long time and decided to track it. I opened a claim and have communicated with the seller who is sending another that will take a long time. The selle...

EBay is Awesome! Thank so much!!

Thank so information! Fast response! Name Reginald Conner! Just have nice too say ! Hard work! Really EBay “ Y’all Only Have Two Hands One Mind “

Resolved! Attepting to open an item not as described dispute

But all I ever get is the oops, that page is not working. How can I file a dispute without the resolution center?

UPS lost package unable to file a claim because label printed through eBay shipping account ideas?

I used eBay to pay for a label to ship via UPS, and the cost of the shipments charged to my eBay invoice 2/18/2021.UPS lost the package, and I am unable to open a claim with UPS because the label was a posted against eBay's UPS account not mine.When ...

Charged for shipping

I purchased an item from a seller that posted o shipping cost. First off it arrived five days late and when USPS delivered it they said I owed an additional $14.05 for shipping. I paid it after discussion with USPS and they told me they could send it...

Shipping

Item shows delivered, yet buyer says they never received it. What to do.

Resolved! overseas return

I live in the U.S. I bought a camera lens from a seller in the Ukraine who had several for sale. While the lens is in great shape, I received a lens with the wrong lens mount. I think it was an honest mistake by seller because there is a subtle label...

Shipping cost.

Hi. I have a question that's been on my mind lately. Say I sell an item. The buyer pays and I go to print the label. As you all know usually at the top of the list of shipping options there's USPS Priority Mail. It's says that you can ship up to 70 l...

Refund

I received an item with several damages the seller says that I need to return the item however they don’t send the shipping label how can I proceed right now since the end date it’s March 4 2021

Payment for postage as a seller

Currently postage is paid for thru my Paypal account when I print labels. This worked fine until e-bay chose to manage payments and send funds directly to the bank. I have not been able to find a way to change the way I pay for postage (labels). How ...