01-20-2026 04:41 AM
Unless I am missing something there is a problem as you can see in the screen shot...the item in question weighs in the 1-4oz Ground Advantage in a 2x6x9 package. It is going to Calif. and is set at 1-4 oz in a 2x6x9 ad is showing the buyer paid 5.20 (bought last night) and went to print shipping label and is showing my cost is 5.52....(today)...this one will be cancelled.
Solved! Go to Best Answer
01-20-2026 04:44 PM
@quicksilverdiecast wrote:The honest answer is something is wrong with buyers address...which is used to calc shipping. Since answers are limited and only cover what ebay thinks....one has to think deeper to apply correctly.
No, there's nothing wrong with the buyer's address. The honest answer is that you set your (fixed) shipping price too low to cover the increase in postal rates. You did NOT use calculated shipping. Had you done so, you wouldn't have had to cover the $.32 additional cost.
How about considering that 32 cents a cheap education? @wastingtime101 was even helpful enough to point out your other listings in which you'll have the same undercharged postage so you know which listings need fixing.
01-20-2026 05:22 PM
There were a lot more listings with flat $5.20 shipping than what I posted, but I gave the OP a hand by pointing out a few to get them started.
I admit I'm surprised any seller would cancel a single order over 32c, even if they inadvertently sold at a loss, even if it was an eBay error (which it clearly wasn't).
01-20-2026 07:46 PM
@kensgiftshop wrote:Why cancel an order and take an OOS ding over 32 cents?
I bet you they didn't use an OOS reason.
01-20-2026 07:51 PM
@robbie31415 wrote:
@kensgiftshop wrote:Why cancel an order and take an OOS ding over 32 cents?
I bet you they didn't use an OOS reason.
Nope. Click to read post 4.
01-20-2026 08:13 PM
Its what I expected.
Tbh eBay has made some changes to detect when people inappropriately use the cancellation system but its not enough.
People use issue with buyers addresss for basically any issue regardless if it applies.