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USPS no acceptance scan but I have a receipt

On November 15th I dropped off 49 packages in the back of the post office and handed the worker my scan sheet.  I watched him scan it and left without getting a receipt.  Every single one of those packages ended up on my "item not sent on time" or "delivered late" report with eBay even though I watched him scan the sheet.  It took me forever going back and forth with ebay trying to get them removed.  I went up to the post master's office and spoke with him 3 times getting a letter from him and more information about what could have happened.  He said it was an area glitch where none of the scans from that day in the St. Louis area showed as accepted at all.  So they went and sat at a sorting facility for around 2-weeks then before getting another scan.  When it finally received another scan it made it look like it was the origination scan.  

Fast forward to January 2nd, this past Saturday.  Ever since that happened to me I wait in line to get a receipt for my packages.  I shipped of 30 this Saturday and got the receipt.  The same thing has happened again.  They are all stuck in pre-shipment info, every single one of them.  

 

Just wanted to give people a heads up.  I don't know if this just in my area, I'm in St. Louis Missouri area.  And I'm not sure how this is even possible.  The receipt has all the information on it, shows they were all scanned received.  Now I have to message all my buyers from that day and explain that I have a receipt but it shows USPS is not in possession of the item.  I was on the up-tick of feeing more hopeful with them after the new year, but alas, the air has just been let out of my balloon.  

Message 1 of 20
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19 REPLIES 19

USPS no acceptance scan but I have a receipt

This past Monday I had 142 packages.  I'm sorry to whoever is behind me in line now as I will get every single one scanned and not on the scan sheet.  

Message 16 of 20
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USPS no acceptance scan but I have a receipt

Yep, that is why I stood there for an hour the other day, an eBay seller with a pile of packages.

 

You gotta do what you gotta do.

 

Alternatively perhaps you could raise enough of a stink with people in charge to see to it that the USPS scans everyone of those packages on the scan sheet as received?  Ultimately you Rep to Congress should have a staffer responsible for government liaison that could help the PM understand their "job!"

Message 17 of 20
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USPS no acceptance scan but I have a receipt

Older topic but this just happened to me. Dropped off package on the 5th of July, have the receipt for 4 packages that were all scanned but one of them shows 0 scans. Not even the initial scan despite showing up on the receipt. Ironically this post office has been having a internet problem and they don’t accept any payment but cash for the time being….

Message 18 of 20
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USPS no acceptance scan but I have a receipt

I had this happen yesterday! I have a receipt on 5 packages at 1:30 PM. I look at tracking last night and ALL 5 show an acceptance scan at 12:42 AM and a scan at the regional facility an hour later. I ask at my PO and they say that they were upgrading equipment.

Message 19 of 20
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USPS no acceptance scan but I have a receipt

Hello Everyone,

Due to the age of the thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thanks for understanding!

Message 20 of 20
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