eBay

changing shipping address, want to drop ship to a friend

Damaged in mail

I shipped an item and it was damaged when the customer received it. The buyer messaged me and showed me pictures of the damage. I agree it was damaged in mail. It was a very inexpensive item and I just want to refund them. Do they need to start the p...

need help with my shipping policy

so im trying to set my shipping discounts so my customers dont get charged shipping for each of the items they buy, but i cant seem to get the shipping price down. what am i doing wrong? example ; my mre listing is 9 bucks for shipping but when they ...

ABILITY TO PRINT CONDENSED PACKING SLIP BEFORE LABEL PURCHASE

What happened to SELLERS ability to print condensed packing slip with BUYERS name & address plus item description and quantity purchased. It was easy to print, and it fit 3-up on a letter size piece of paper. This gave SELLER ability to use printed s...

Ebay international replacing global shipping program?

Wait what? I saw the FAQ here:https://www.ebay.com/sellercenter/resources/seller-updates/2022-fall/shippingThere are a number of benefits to using eBay International Shipping, including protections through eBay Money Back Guarantee cases:If an item i...

Media Mail for Photographic Slides

I'm interested in selling my collection of photographic travel slides. The regular USPS shipping is quite high depending on the weight of the box.However, I see other sellers using Media Mail for their shipping of photo slides.According the USPS, sli...

I just filed an insurance claim with the USPS

Has anyone had experience and/or success with filing an insurance claim with the USPS? I have my doubts that filling out all the paperwork will be worth it. Because in the past they denied my claims.

Have shipping costs been renegotiated?

Just wondering, because the first item I am shipping out this morning is a pair of shoes, going from California to Utah. They weigh between 2-3 lbs. (2 lbs. 8 oz to be precise) inlcuding the box. Well, the shipping cost label is $7.20 for USPS Priori...

Playbills and media mail

Howdy! Are antique or vintage playbills eligible for media mail? They contain advertising in them, but they are very old publications. thanks

Has anyone successfully submitted a damage claim to USPS and got paid? How did you do it?

I currently in the midst of appealing a claim with USPS. With regard to damage that's irrefutable since the box was totally damaged by them. The reason they are denying my claim is due to insufficient evidence of value. " For internet transactions co...

Where is the Refund Page?

Where do I find the refund page?I somehow charged a customer more than the printing label said to. I now want to refund her.