Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

2 Packages with unique tracking numbers going to the same address....

I shipped something quite heavy and it was cost effective to put 1 in a large priority mail flat rate box and the other in a medium flat rate box. Labels were created and they were both picked up together on the next day. Tracking on one shows delive...

Record Says Item Delivered But I never Received it

How is it possible that the record shows that my order has been delivered but I actually never received it?I tried contacting the seller and he/she is not replying, and I cannot open a dispute yet because the delivery date is still supposedly sept 25...

Stay Alert!: USPS Over Shipping Charge

I wanted to help make it known (which I'm sure veterans of Ebay know this already) that USPS will try to overcharge you. This has happened twice to me. The first time I shipped a DVD in a yellow padded envelope and it was a shaped in the DVD style ca...

Ground Advantage for delicate 1st class items

Hi--- Occasionally I have a relatively delicate light weight item. I will double box with lots of bubble wrap. I also count on it going air with other light weight items to protect it. Now, with Ground Advantage it appears that such items will go wit...

USPS no acceptance scan but I have a receipt

On November 15th I dropped off 49 packages in the back of the post office and handed the worker my scan sheet. I watched him scan it and left without getting a receipt. Every single one of those packages ended up on my "item not sent on time" or "del...

Available For Pick Up

Hello Everyone, I should know the answer to this question. But I'm not 100% sure. The tracking number of a recent sale of mine has been on "available for pick up" at my buyers P.O. for some time now. Messaged my buyer once about this early-on. No Joy...

Shipping location different from posting

I’m completely frustrated by eBay sellers not being in the actual area they are claiming they are. I just purchased something from a seller claiming to be a US seller located in Pampa, Texas. However my item was shipped from Los Angeles with a USPS t...

Resolved! Buyer gave wrong address, item was returned as undeliverable

I am a fairly new seller, and need some advice. I listed an item with me (the seller) paying the postage out of pocket. Printed the label from eBay, coughed up the postage (basically half the cost of the item). The buyer then messaged me that I had s...

Shipping Calculator No Longer Available, Must Select Shipping Policy

As of last week I was able to use the shipping calculator while creating my listing on desktop to find a flat rate cost to charge for shipping. I ship a variety of items, all different sizes and weights and typically look at the eBay rate that is bet...

no he recibido mi paquete

Yo compre este articulo y aun no lo he recibido, ni he podido obtener informacion del pedido.

Resolved! Shipping calculator says one price, then shipping label gives another price

I always use the shipping calculator to get a rough idea of shipping cost before I list an item to make sure it is worth it to sell the item. I have gotten burned too many times by the shipping calculator. It seems every time I enter the box size and...

Marked down on shipping.

Just wondering if anyone else is being marked down on eBay for delayed shipping? I was at 100% shipping for years and today I'm down to 91%. I go to the Post Office almost twice a day with packages, I have called eBay several times about being marked...

Excess shipping fees

Example:On calculated shipping the buyer pays he's calculated fee of $35. Upon making the shipping label the actual shipping charge is $22 a difference of $13.Ebay has already calculated their percentage fee based on the buyer's paid amount of $35. W...

Resolved! Are Alaska and Hawaii considered international shipping?

I currently have Alaska and Hawaii excluded for shipping. If I change and ship to them, I want to be sure they are included in the new eIS shipping policies so I won't have to pay the additional shipping charges. I assume they are considered 'interna...

Shipping Calculator problems

I want to offer free shipping on a large item I have to sell. To get an idea of how much it will cost me to ship it, I used eBay's shipping calculator. The package is 77 pounds, 47x37x9 inches. I'm mailing it from 62704, and I put 90001 (Los Angeles)...