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USPS is anyone else having a weird error when trying to pay for label using click n ship?

I have tried several times this morning to print a USPS click n ship label and I keep getting this error. It's not the ship-to address because I've shipped to the same address many times. I've tried a few times so it's not the mail class/extra service combination either. 

 

Tracking Number Error - Invalid mail class/extra service combination.

Message 1 of 10
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9 REPLIES 9

Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

At what point did you get stuck? Before or after purchase? I ran a test and was able to get up to the "Add to cart" step with no problems.

Message 2 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

What mail class are you trying to purchase?

 

What extra service did you add, if any?

 

Not enough info at this point to know if it's a problem with your selections or a broader USPS site issue. If you don't want to troubleshoot, go somewhere else to purchase the label like through the eBay order, through pirateship.com or through paypal.com/shipnow

Message 3 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

Thank you. I logged out and logged in again and it worked. Please disregard. 

Message 4 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

Mine was when I tried to check out to pay

Message 5 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

Same issue...I just googled it and found this. My issue is directly on the USPS website and I'm not adding any extra service. 

Message 6 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

Same issue. Cannot ship a package priority mail, no added services.

Message 7 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

I am unable to pay for and print a click & ship USPS label - it's making me crazy!!!

Message 8 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

I fill out the name and address, click "Next" button and get JSON error. Ever since the "New and improved" version came out I've had this problem. Figures. 

Message 9 of 10
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Re: USPS is anyone else having a weird error when trying to pay for label using click n ship?

I've narrowed it down to when I use my address book, it causes the error. Great feature!!!! Thanks, USPS!!!!

Message 10 of 10
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