Shipping

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"Item Not Received" case for an international shipment.

Hello, a buyer from Guam purchased an item from me, I don't know how they were able to purchase it, as I don't do international shipping, but they did and I shipped it anyway. The package was dropped off at the post office on November 22 (estimate de...

Where ya buying your 6x4×4 boxes?

I changed my business model in one aspect and about to run out of the 6×4.75×4.75 eBay freebies. I preferred the 6×4×4 boxes eBay used to carry. Was wondering where folks might be buying those online?I have not shopped yet and thought to ask here fir...

Is standard envelope shipping available at USPS counter?

Is this shipping option something I can purchase at a USPS counter, or is standard envelope only a thing that USPS has worked out through Ebay? Also, if I ever ship something sold on Ebay but do not upload tracking and simply mark it as "shipped", do...

UPS Charging extra on top of what ebay shipping states.

So I printed off a label through Ebay shipping. I opted to use the UPS label because the cost seemed OK. I dropped off at UPS here , they scanned, said it was fine...and they shipped it on Nov 18. The buyer got it on the 21st. All done...or so I thou...

Fed Ex Surcharge Shipping Motorcycle Tire

We shipped a motorcycle tire with just a label ( same way they have always come when we purchase them ) through Fed Ex and were billed a surcharge after delivery of almost $30 which over doubled the initial shipping quote. I know we should not be usi...

Refund of Added Cost for Late Delivery of USPS Prioirity Express Mail

Interesting how this works. Next day mail took 3 days. Postage was bought on eBay. Local Post Office cannot refund since they didn't make the sale. You can go to the web and request but I don't have an account and I tried an hour to get one set up. I...

FedEx is the Worst!

I have been selling consistently on Ebay for over 9 years - This was the second claim I've ever filed, the first one with FedEx. I sold something and insured it for $500, sold for $600. The buyer, 1k+ positive feedback, received the item broken - too...

Rookie buyer, INR question.

So quick question, I bought an item from a seller. Tomorrow is the last estimated date of delivery. So I could file for item not received on 12-11 Wednesday correct? Or could I file tomorrow? I only ask because the seller has not shipped the item and...

Shipping Labels For Used Lithium Batteries

Does eBay have a link to download required labels that need to be added to outside of packages to be shipped by ground (a requirement) for used lithium batteries? Should the battery be inserted in device or wrapped separately in package? Thank you

Delivery Errors

When a delivery error appears to have been made by the delivery service, does that service not bear any responsibility for retrieving the item and getting it to the correct location?A message here today from a seller states that he received a negativ...

USPS Rates?

A 4 ounce package destined for Arizona from Maine cost $4.71. A 4 ounce package destined for California from Maine cost $4.46 Question is why is Arizona so much more costly to ship to from New England? If anyone knows please enlighten me.

Resolved. Thanks

I realized that I sent the wrong item last week. I’ve contacted them but I’m wondering if this has happened to anyone else. I would like to fix my mistake but I also want that item returned to me. But now I’m dealing with a middle man (the drop shipp...

More and more buyer opening cases, but they didn't pick up the item, negative feedback question?!

So I the last few months there are a lot more buyer who opened cases where they claim the item didn't come. But I have tracking on all of them, and when I check the tracking it is always something like;"going out for delivery""recipient not home""aga...

Shipping Dates

I have a buyer that won an auction, and is bidding on a second item that closes late on the last day to ship #1, he asked to hold item one and combine the two in one box if he wins item. If I do so I would miss the shipping deadline on #1. Is there a...

Resolved! This is a first....

I received this message from a buyer today. My instinct is to accept the return but make the buyer pay for return shipping. Normally I would just pay for return shipping BUT it's the last line about the feedback. What would you do? "The color of the ...