eBay

frannysgoods · ‎07-03-2021

I have called Ebay customer service twice regarding a bug in the system that needs to be fixed. I ship a lot of breakable heavy plates, glasses, and dishes. When I setup these listings, I select calculate option and will ship by USPS Parcel Select - one of the cheapest options. But when the item sells there is no "USPS Parcel Select shipping option shown, not even grayed out - if they are saying it is not available based on the location. Want to know if any other shippers selected this option when setting up their listing and then has to pay more than what the customer paid them to ship the item to them. Ebay should add the option to the listing at checkout or remove it from the options when an item is setup.

nobody*s_perfect · ‎07-03-2021

It's not a bug, it's a deliberate eBay policy. eBay has decided to phase out access to Parcel Select Ground labels, even though USPS has made no changes in their services or policies, and it's offered by all other online postage sellers including PayPal, endicia, stamps.com, etc. You can see eBay's rationale in the comment by an eBay staff member in post #15 in this thread:

https://community.ebay.com/t5/Weekly-Discussion-with-eBay/Community-Chat-December-9-1-00-pm-PT-Gener...

You can purchase Parcel Select Ground postage through PayPal at

www.PayPal.com/shipnow

But do compare prices before you do that. For Zones 1 - 4, the USPS online price for Priority Mail is less than a dollar more than Parcel Select Ground. If you're a TRS you get a 3% discount when purchasing Priority labels through eBay, which often makes it cheaper than Parcel Select. For instance, the 4 plates that you recently sold are showing a shipping cost of $8.38, but shipping via Priority Mail would cost $8.63 (or $8.37 for a TRS).

IMHO Parcel Select ground should only be offered when necessary such as for hazmat or Oversize packages (i.e., length-plus-girth above the Priority limit of 108 inches).