I do not ship a lot anymore, but in the last 2 years, only twice has a package pickup request actually been picked up, and my carrier lies and submits the completed email claiming it was. It is not just me, my entire little neighborhood has issues. We have small, locked, community mail boxes, so packages do not fit. We are not supposed to leave any on the community mail box, but on our porches which are mere feet from the road. No dogs, can see it clearly from street, and I leave specific location on each pickup request, “it is on the right side of my front door.” I’ve spoken to the post master every single time it happens. I’m disabled, have mobility issues, and I also can’t drive anymore, so I have to pay someone to come get it and take it to post office. The “free” service is a costly frustration. It is verified each time that my package is scanned in at the post office and not on my porch as the carrier claims it was, so there is zero question of his actions. So far there have been 3 post masters. All apologize, and all kept telling me it won’t happen again for a long time. I was always told it was a temporary carrier, or someone just filling in, and they blame the Covid fallout. That is until the last time it happened which was just a few weeks ago. I called the main USPS to hook me up with my post master, and when he called me I told him I have had 24 package pickup requests, with only 2 that were actually picked up. I keep all of the communication so I have every single email and use the online system so there are documented records for each one. This time he just said “your carrier is retiring this Fall, I’m so sorry.” My niece is a carrier and I feel for them. I don’t see USPS making it in the future, but lying is not okay no matter how overworked and overwhelmed one is. Just wanted to leave this here in case others are having the same issue. My HOA has even complained and reported the carrier and problems over and over.
