Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping

Unable to get package to carrier due to icy roads, how do I let eBay and buyer know

Resolved! When shipping labels are underpaid

I haven't been backcharged (yet) on shipping labels that may have weighed more than the postage I put on them so I've been saving my USPS dropoff receipts in the event I'm billed. But I'm wondering how long to save my receipts. My question for those ...

How to change the commit time to ship from SAME DAY to ONE DAY HANDLING.

I have 3 hours trying to find the way to change the commit time to ship from SAME DAY to ONE DAY HANDLING. I don't know why eBay hides easy tasks and make them so difficult to find. Please somebody help me step by step. I am an old person and not fam...

Resolved! international shipping turned off for some of same type product... why ??

they are in the same category. tupperware products i have someone asking why i wont ship to them and i cannot tell them why....

International Buyer - Two Orders (Cannot Invoice)

I had a buyer win two auctions, but he is international. I am getting an error message when I try to invoice him and combine shipping. Can I send both orders together and just upload the tracking number or do I need to send both orders seperately?

Resolved! What is the claim procedure for missing eBay standard envelope.

I understood that if an ESE goes missing that eBay would reimburse up to $10.00. If that is true what is the procedure? Bought on Jan 3, mailed Jan 4, with an estimated deliver Jan6-9, tracking shows arrived Austin Texas Jan 8. Nothing since. That wa...

Enphase Solar Battery and Processor

Hello, I recently sold a Battery and Microprocessor for a home solar system. 114lbs box is 34x22x11. since it has a lithium battery its UN3480. UPS and Fed Ex wont touch it and it was suggested to do LTL shipping. Im not sure how to go about that. Go...

Free shipping offer applied, but shipping charge shows at checkout

I have a promotion for free shipping for orders over $45 on all my listings. Recently I had a couple of buyers tell me that they are being charged for shipping at checkout for items that have this promotion. So I logged into another account to see if...

Customs clearance

Hi, I think I need some help. I ordered something from Australia and it arrived here in Czechia but it has been stuck in customs for 11 days so far. When I try to track the package with the czech postal service it says that and I quote "Communication...

Ebay scamming for shipping cost to the buyer

Ebay is over charging buyers on shipping cost and here is the proof. Cost is around $8.15-8.75 around the same as i was suppose to pay for the label out of my own pocket. Anyway around that cost is the actual cost but ebay charges the buyer around $3...

Resolved! delete an old primary shipping address

I have two primary shipping addresses. One is no longer valid but the is no delete button. Is there any way to do that?

Help me

I have sold an item to a buyer and the individual receive the item has my funds on hold, and now the individual is asking for me to do a refund. The item I sent to the individual is a speaker and the speaker was fully functional when the individual r...

USPS problems

I sent in an item on December 30th to the Authentication Department and it has been in limbo since January 3rd it is an expensive bag and I am nervous. What do I do as a Seller?

USPS Houston hub - is there extreme weather right now? Jan 16th

Trying to figure out what is going on there! I have 2 packages that have been sitting at that facility for over a week... not moving. Both buyers live in Texas, and it appears they live pretty close to Houston. I'm guessing that this is the last stop...