05-16-2020 07:52 PM
It seems that all packages arriving from abroad to ISC NEW YORK or ISC CHICAGO go through two quarantines. When a package arrives, it takes about 2 to 3 weeks (or more) to be processed (scanned) and after that it takes another 3 to 4 weeks to be released from the ISC and then it will go on its way without delay across the country.
I know that we are going through difficult times but this coronavirus crisis does not excuse everything. I ship from Europe to all over the world and there are obviously delays that are nothing compared to what happens at the USPS ISC (International Service Center).
For instance, a shipment from Europe to Canada takes less than 1/3 of the time, compared to the US, to be delivered.
Is this on purpose for political reasons or is it simply poor management?
I take the opportunity to leave a warning to all US buyers who buy from international sellers: please be very patient because the problem of delays is not in the reduced number of flights or Customs but mainly in the USPS ISC NY or Chicago. I think that no package will be lost but everything will be delivered with a huge delay.
01-23-2021 01:01 PM
Oh my gosh did you actually send them with GPS trackers I would love to know how this worked out because I'm going on 3 and a half months waiting on a very personal parcel and I'm disgusted by the lack of any sort of knowledge insight or regard for this issue an update would be phenomenal
01-28-2021 08:50 AM