Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping

Sold my first item, but was advised by Ebay I did not charge enough for shipping?Now in the Policy name portion of my listings is the following: Calculated : USPS Parcel , 3 business days(391134346022) which I am not allowed to delete. This prevents ...

USPS Media Mail

I have used Media mail as a suggested shipping method when something is large and heavy. Ground advantage gets very pricey in some situations to the point of most likely losing sales due to shipping. The last couple of times I wanted to use media mai...

returns

A seller agreed to accept a return of a defective item but will not send shipping address or rma

eBay "Embargoed Seller" to Hawaii

Sold an item to a person in HI in June and shipped via FedEx only to have the item returned noting "embargoed seller" on the package. See from other threads this is an issue between FedEx and eBay. In order to get the item to the buyer, I purchased a...

Resolved! Any advice in disputing an Underpaid Adjustment with the USPS?

First time this has happened to me.I shipped $15 ring and paid $4.85 through eBay to ship a 3 oz. package Ground Advantage. I received an underpaid notice today from the USPS. They're claiming my 3 oz. package was actually 1 lb. 5 oz. The clerk weigh...

Ships to Puerto Rico, United States?

Hi: I just noticed that my listings all have that I ship to Puerto Rico and the United States. I checked my Business Policies and Puerto Rico is on my exclusion list. It always has been. Most of my listings are either free shipping or flat rate. What...

Ignore eBay's suggested package size and weights!

I highly recommend IGNORING eBay's weight and package sizes on the listing tool when you see them. I have no clue where they come up with them but in my case I would price myself right out of the ballpark with extremely inflated shipping costs. Scree...

Used old shipping label by mistake!

Hello! Curious if anyone has made the same mistake as me. I sold an item a couple weeks ago, and I hastily put the package together trying to make it to the post office before they closed. A few days later, after not getting any updates, I went back ...

Auto shipping charge changes

Why has the Listing shipping cost for the items for which I chose USPS Ground Advantage (because they weigh less than 15 oz) automatically changed to $27.53?

Shipping to buyer not allowed

Hi, I have a potential buyer trying to purchase an item but when he tries to complete the purchase eBay send him the message "Seller does not ship to this location". I am not aware of any restrictions on my part. Any suggestion on how to remove this ...

White Envelope Tracking Issues — Sellers Are Being Penalized

I wanted to bring up a recurring issue with eBay Standard Envelopes. Many of us package and ship items promptly and correctly, yet USPS frequently does not complete the final delivery scan.Because of this, buyers sometimes claim “item not received,” ...

the item location of this listing is outside of Pakistan

We've moved this thread to the appropriate board, please click the link to find the new location.

Endless USPS Tracking Updates

Over the past few days, I have started receiving tracking update emails on all my shipped packages.I have logged into USPS and verified that I am not signed up for either Informed Delivery or text/email tracking updates. I have not done anything in m...

Questions on flat rate shipping

I wrote a few days ago about a buyer that wanted me to use the flat rate for shipping. She explained that under shipping on listings you can choose flat rate where the buyer can put in a shipping amount and if the buyer agrees that’s the amount it sh...

UPS/Fed Ex "Cost Adjustments". Weeks Later

I just wonder how many people are getting P-O-K-E-D by UPS/ FEDEX shipping charges after a purchase was made and paid for. ?? I have been selling on Ebay for 28 yrs(5-20 items a week) and maybe get a few cost add ons a year..BUT here in the last few ...