Shipping

Forum Posts

Sorted by:

eBay Tracking Status Updates

On October 20, we experienced an issue affecting USPS transactions on eBay where tracking updates may not have appeared on eBay, even though they were visible on USPS public tracking. If your transactions were affected, we will apply seller protectio...

Listing a product as "New" means a seller must offer FREE SHIPPING

I listed an item as NEW, but when I went to post this ad, the eBay shipping read I must pay for shipping if the item is NEW. Wow! You'd think the commission made by eBay would be enough. If I add shipping into my price as competition with other selle...

Shipping paid by seller, removed from my earnings?

The buyer paid $21 for shipping, but to print the mailing label my only option was to "purchase" shipping?! Will I get reimbursed? It appears to have been taken from my earnings.

eBay Not Acknowledging A USPS Tracking Number I Entered Manually -- How Do I Correct This ??

If I use the USPS site to Track, the full details are available, including the fact the item was delivered. Buy has already posted Feedback for the transaction. However, eBay only shows that the Shipping Label was created.What to do ??

Tracking Not Updating From USPS To eBay Tracking

Hi Folks....I combined and shipped 2 orders on Monday, October 20th. One order was Priority mail. The other USPS Ground Advantage. I combined them to Ground Advantage (OK with customer). I have a scan receipt from the post office. Tracking is updatin...

eBay standard envelope grief

I've recently just started selling sports cards, and been very happy for the past few months listing and selling. All of a sudden today, I have 2 customers who received extra charges for my envelopes (one left me negative feedback even, my first ever...

SHIPPING RATES

3# package 17x8x6 today Reno Nv to Victoria TxUSPS e bay 20.47 shippo 10.66UPS e bay 26.79 shippo 16.47anyone else having this issue?

eBay USPS tracking

Lately, items I'm selling that use eBay Ground Advantage labels are not receiving tracking updates. When I check "Orders" and click the "View Tracking" link there are no updates. When I lookup the tracking number on USPS website, I can see updated tr...

Multiple Items Missing From Order

As a buyer, I order 10 items in a lot purchase from the seller. The box these items were shipped in fell apart in transit and only 3 of the purchased items were delivered. The seller has asked me to contact USPS to follow up, which I have with an ans...

Errors on Seller Dashboard, Tracking uploaded and validated.

Who do I contact & how? My Seller Dashboard Seller Level is showing 4 orders this week against me under the Tracking Uploaded & Validated. All my orders are taken to PO and I wait and get receipts. They are all scanned. All of these 4 show at post of...

eBay Tracking Status Updates

Resolved! Buyer says item was delivered to the wrong zip code

A buyer is stating that an item was delivered to the wrong zip code. I googled the address with both the zip code listed on the account and the zip code USPS shows it was delivered to and it shows the same location. I opened a missing item search wit...

Shipping Costs too high for light items - eBay glitch?

In the past month or two, I've noticed that my extremely lightweight non-sports trading cards I've listed have dramatically increased in shipping costs. When I first listed the cards a few months ago, the USPS ground advantage shipping was around $5-...

Shipping adjustment

I received a notice from eBay saying I underpaid for an item I shipped. The item I shipped weighed 2 lbs, 12 ounces and I am being charged $12.21 because ebay is saying it weighed 15 lbs. I went to the USPS and they told me that it is an eBay issue. ...

Tracking uploaded on time and validated- ERROR!!

Well I checked my "seller level" today and saw "Tracking uploaded on time and validated" was 98.26% - not 100% - even though I knew better. So it says that I have 17 packages that were "Uploaded on time but no carrier scan". All of these were weekend...

FedEx Overcharge

FedEx Overcharges for eBay are outrageous. I sold a cello and shipped it - I paid $140 to ship it - that is about what is cost to have a cello shipped from any music shop. After the item was shipped and delivered - FedEx comes back and wants an extra...