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FedEx and UPS Shipping Updates

UPS is updating its Domestic Large Package Surcharges (LPS) and Domestic Additional Handling Charges (AHC) fees starting August 17.Domestic Large Package Surcharges LPS will no longer be applied to Domestic Packages based on length plus girth Domesti...

Truth or myth - can you really get a package moving with a missing mail inquiry?

Maybe someone can help with a cogent explanation on something I’ve been curious about for a long time. Maybe highly skeptical is a better description. Here goes: How and why does filing a missing mail or package trace inquiry help to “get a shipment ...

Mail fraud?

If I select USPS First Class Mail when creating my eBay listing, the system calculates my cost based on size and weight — for example, $2.44. However, when I go to print the shipping label, the only options available are USPS Ground Advantage or more...

Ebay tracking not updated!

This order of 4 digit production counter of 4 sets are already delivered to the buyer on 8th Aug as we tracked on DHL website. Then why it's not updated on ebay tracking and our funds are kept on hold. Please release our funds.

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eBay Standard Env- USPS not scanning at all???

Ever since the recent rate increase I'm finding that the USPS is not scanning nor updating the tracking at all. Not at the origination nor along the way. I've had to resort to contacting my buyers to see if they rec'd the item or not. What's the poin...

Item delivered but buyer claims it was not

Buyer says package not delivered but eBay shipping tracking says it was. Now what?

Orange connex?

Hi, not familiar with orange connex delivery process.Will the item be handed over to the USPS and placed in the mailbox OR, will this orange connex deliver directly to the address as we got a lot of porch pirates.What if no body is home? Will orange ...

USPS not marking as delivered, buyer not answering, USPS not picking up calls. Now what?

I'm a seller who sent out a package. It was out for delivery August 4th, then switched to "Awaiting delivery." August 8th - Messaged buyer asking if they got their mail, no response. I can only assume buyer just doesn't log in much because their acco...

forgot to include an item in the sold listing.

I shipped a sold item yesterday that’s being sent to the eBay hub, but I completely forgot to include the receipt/original invoice that I stated would be included in the description and photos.What is the best way to handle this? Should I send the re...

Item purchased and buyer picked up via Local Pickup but my Ebay account still shows waiting to ship

A buyer purchased an item that I was selling with shipping, via Local Pick-up only. We did the exchange and I entered the numbers under his QR code and it was accepted. That was several days ago and still eBay shows the item under "Awaiting Shipment"...

Shipping cost.

I'm new. I sold a large study Bible for $30.00 that went for $50.00. new condition. I charged $15.00 for shipping. I ended up paying $30.00 at post office. I ended up making $5.00 profit. I'm discouraged. Shipping charges are killing me. What do othe...

Shipping label was delivered for item, but not the item.

I bought a set of encyclopedias. A shipping label stuck to a piece of cardboard was delivered by the post office. A note from them attached to the label says "Found loose in the mails at the USPS Denver NDC." I don't know if I have any recourse. Eith...

Shipping Question

I sell using ebay envelope for some of my items and have that listed as the shipping charge I also add ground advantage as a choice to the buyer at checkout. I noticed if an item goes past the 20 dollar limit im still just getting the ebay envelope p...

Shipping Guide: Measuring Packages

Changes are coming! UPS and FedEx, as of next Monday, August 18th, are changing the way they measure. Everything is going to round up and yes, that means you may pay more. Measuring basics:Always measure outer package dimensions.Dimensions printed on...

Sold a Ashtray with a matchbook with Ebay international shipping

I saw I can't sell a matchbook with matches internationally so I offered to refund a few bucks to the buyer to not include the matchbook with the ashtray. So I'm just going to ship the ash tray by itself. My question is, when the Ebay international h...

Weight ALWAYS displayed on shipping labels purchased through eBay now? 8-11-2025

I've noticed on my last few sales the weight is always displayed. You used to be able to check it off to "Do Not Display Weight and Dimensions" when shipping. I've gotten burned so many times underestimating shipping weights or the customer somehow p...