Yes! This year is the first time I've had this issue. 2 packages lost within days of each other. One of them they found after many phone calls, suddenly it appeared at one of their facilities. The other is just gone...said it was delivered, but what they "delivered" was a note saying they lost the package. I refunded the money to the buyer, thankfully it wasn't an expensive item but still disappointing. I didn't put insurance on it because it was a $10 item but I also had to eat the shipping which was about $7. I'm hoping this isn't a trend!
April Rowland
The All Things Random Shop
