Shipping

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customer purchased two items. Ebay only charged shipping for one item.

@ links to members The item cost was $35, plus shipping. I had two for sale. The customer bought both and should have paid the shipping for both. Ebay only charged them shipping for one. Due to the weight, I can't ship them both in one box, without g...

Tracking Updates/Shipments Delivered Tracking Not Updating

New to the selling world with trading cards on eBay. I made a sale using eBay standard shipping envelope with eBay tracking. The shipments estimated delivery date was Aug. 10th to Garnavillo, IA. I noticed tracking hasn't updated since Aug. 8th last ...

FedEx consistently overcharging on shipping labels despite the exact same dimensions and weight

Good Morning! I've been selling on eBay for only about the past two years and it's been quite the experience, given the nightmare of the managed payment system rollout as well as other shipping issues. The latter half of last year i started having se...

delayed shipping

I have a customer who purchased an item today but wants me to wait one month to ship it. How do I do this? Do I wait and print the label later or will this work against my rating as an eBay seller?

Resolved! UPS Worldwide Expedited selected by buyer, eBay shipping page makes EIS the default

@wastingtime101 and other shipping experts, Moderator, could you move this to the "Shipping" forum? Thank you. The title gives the start of the problem. (UPS Worldwide Expedited is an option in the shipping policy I used, see screen shot below.) Out ...

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Tax exemption papers need an address for ebay

I need an address for ebay to put on the tax exempt form for eBay so I don't have to pay taxes on things I buy for reselling for my business. Does anyone know an address I should use? I operate my business out of Tennessee

My cargo has already been delivered to the customer.

My cargo has already been delivered to the customer. When I enter the tracking code of the cargo company, it does not give the correct information, but the goods have arrived to my customer. Order 11-11997-56815. How can you help with this?

usps problem

have dropped mail in local dropbox on mon 08/26 before usps pickup now 08/30 still not registered as received.

Ebay Package Tracking Not Updating With Fedex's Tracking Updates.

Hello, I shipped out a package with Fedex (I used my own label) and Ebay Isn't Updating past "Tracking number provided". It currently has two updates on the Fedex Website. Is this a glitch or should I be concerned and contact EBay when I can?

How to get USPS to Locate a Package for Sent to an Old Address

I recently sold a card and unfortunately ebay likes bury changing the ship from address deep in the menus and I realized that a recent shipment I sent was returned to the Seller me, but at my old address. My hope is that whoever lives there says No L...

Confused about how to get USPS Ground Advantage refund for item broken in transit

Customer received an item that was broken. I have already refunded them but how do I go about getting a refund? Their site is very confusing. Where do I find the form? TIA.

Why doesn't it show package as being delivered?

Hi, I sold an item and the buyer had the item delivered to a reshipper in Miami, FL. The package has been stuck in "In Transit to Next Facility, Arriving Late" and I have an upset buyer. I thought the package might have been lost. However, I went thr...