Shipping

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Resolved! Buyer wants refund for undamaged item because of packaging

I could use some advice. I have a buyer requesting a refund for a few items that they purchased from me totaling $6,000. Their complaint is that the items were not packaged properly, though they say that the items appear undamaged - they want to retu...

UPS Surepost instead of USPS Ground Advantage Problem

This is a new one for me. First of all YES Ebay is having problems with printing packing slips. My screen keeps spinning too. I keep a sort of packing slip on hand that has our coupon in it in case this comes up.Now an item sold that only has a choic...

no package

I ordered an item that was delivered. To an out of state address. The out of state address was showed as my shipping address. I did not realize this. Til i seen the package was delivered. I don"t know how this address was set as my shipping address. ...

Entering shipping data when listing a product

I am a noob, so I am prone to some errors. I recently got hit with two label adjustments due to entering the wrong dimensions of a box. So what I did was measure the item and then estimated the size of container that I would be shipping it in. I got ...

SpeedPAK shipment - growing issues with non-delivered parcels

Over the past year, I have been having increasing difficulties getting items from China, shipped via SpeedPAK, delivered.Despite the coronavirus narrative, there seems to be a larger issue.As I am not having the same issues with items shipped from ot...

FEDEX replaced my label, now no movement

Has anyone had this same experience with FEDEX? My tracking showed "shipment exception barcode unreadable and replaced " Since then there hasn't been any movement on the package. I wonder if they changed the tracking number. I asked the Business Cent...

Cheapest way to ship small, light envelope

I just started selling again on eBay after several years away Can someone please tell me the best shipping policy to send small, flat items in a standard letter envelope? I have items that would sell for less than $5 but the shipping policies I am fi...

OSM Worldwide

Please for the love of God stop using it. The incompetents in charge don't update tracking and it takes forever for them to move packages. I currently have two that are almost definitely going to be late as per the eBay delivery window and tracking h...

How do I pay less for shipping and postage?

I am an 18 year old that has been selling on eBay for about 2 months. I barely make money because about half of what I make goes to shipping and postage because I like to offer free shipping on most of my listings. I was wondering if anyone knows a c...

Resolved! free shipping question

Hi, I have my items, mostly books, on free shipping. If I choose to ship internationaly will that shipping be free as well. I can ship free within USA but not internationaly thanks. Mike

Resolved! I can't trust the pre-paid shipping label service anymore.

I recently listed and sold an item, and one of the options I chose for shipping was to use eBay's pre-paid shipping label service. I presume for items that are known enough (which mine was), they looked up the packaging information of some sort. Anyw...

Ebay international shipping program vs shipping at Post Office

I have a potential buyer who has asked what my shipping process is. They want to know if I typically use the Ebay shipping program or if go directly to the post office to purchase my postage saying it would be helpful if I shipped at the post office ...

Domestic Shipping

I tried posting this last night, but get no response. I have tried shipping an order to buyers in the US and it keeps telling the buyer that I don't ship to Pennsylvania, Virginia, Arizona or Maryland. I'm frustrated. I have spoken with multiple reps...

Label PDF requiring download instead of opening in browser.

Up until today, when we click the Print Labels button it will just open the PDF in a new browser tab to print...no download required. Today when shipping, when we click Print Labels it is making us download the PDF to our computer and does not open i...

"Calculated shipping" -Item would never fit into envelope that Ebay is calculating for me.

I inputted correct weight and dimensions. I'm selling a pair of ladies Converse slip on Sneakers. With box. Dimensions 12 X 4 X 5. Item sold, Ebay is trying to tell me that I can fit it into Flat Rate envelope. Shows other choices as well, legal enve...