Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

SCAN form

Long time seller, After numerous missed pickups and lack of scanning package issues for several days this Christmas, I created my first SCAN form today for 11 packages. After ANOTHER missed pickup, took them to post office. Employee scanned the page ...

When you can't ship every day, what excuses do you use?

I'm asking because customers think anything to do with hospitals, illness, injury, etc, is complete bunk because it's the oldest excuse in the book. If I have any of the above, I never use that as my "excuse", I try to find something more creative an...

UPS underpaid labels??

is anyone else getting a massive ammount of UPS labels charged extra huge ammounts as “underpaid”? almost double. what can be done about this? I scale and measure everything correctly, been doing this along time. The ebay Quoter must be incorrect - w...

Shipping to Canada update

Over the weekend I had a purchase from a Canadian buyer. Knowing that the Canadian post office was (is no longer) on strike I asked by shipper (Pirateship) for the latest updated information. This is what I got: https://support.pirateship.com/en/arti...

UPS Pickups curtailed in my area on New Years Eve

Found out New Years Eve will be the same as Christmas Eve. In my area, picking up by noon or so at the local UPS Access Point. Not taking anything but 2nd Day Air and Overnight Air. Everything else will sit until Thursday. Wondering if that is the sa...

Package "delivered" but not received

I've been buying and selling on eBay for years and this has never happened before. I bought a $400 phone and the seller did not purchase insurance or a signature through USPS. The package apparently arrived, but I never actually got it. I was home wa...

Confusion with international shipping, why is it so inconsistent with shipping and tracking

Hello i'm from the Philippines so i don't really understand Ebay that well since i'm new to using this site. i know its gonna be about priority shipping, weight and stuff but like some shipping is horrendous, like the postage is more expensive than t...

UPS Surepost went missing

I have a UPS surepost package that went missing in the transfer between UPS and USPS. The last UPS scan shows:12/17/202410:07 A.M.On the WayPackage transferred to post officeAnd the USPS scan shows: On Its Way to USPSDeparted Shipping Partner Facilit...

Can I print a new label on an order that buyer already received 1st package. Metrics?

Hi: I sent a large combined order and left out one thing. Can I print another label on the order without penalty on my metrics? Or should I send not through ebay?

Selling jewelry? Please don't use a Priority Mail Small Box.

I am both a seller and purchaser of jewelry. My poor mail carrier has to walk up many steps to deliver a box that's more than 1 inch thick, because it doesn't fit in the slot of my locked mailbox. I have received many pieces of jewelry mailed from Ce...

Package at post office

I have a issue with a extra fee at post office of 250.00

How do I ask to remove an unfair UPS shipping cost adjustment?

On Nov 17, 2024, I purchased an ebay shipping label using ebay list of shipping services. I correctly entered the parcel dimensions 30" by 7" by 7" and its weight of 31 oz. Based on the ebay calculator for the weight, size, and service, I paid $7.15....

Shipping

Will a purchase made be forwarded if sent to the wrong address?

Late shipment from post office

Buyer upset item has not arrived post office has arriving late but sitting in 1 spot 5 days. says in transit

The PIP Insurance (Shipcover) & eBay Process is Broken...and eBay Won't Fix It

I filed an insurance claim with PIP for an item that I sold to a buyer. I purchased $100 of additional insurance from PIP when I bought the USPS label. USPS paid me the base $100 claim amount but PIP is refusing to pay the additional $100 until my bu...