02-01-2021 09:52 AM
The UPS carrier accidentally took my USPS package when he picked up 2 other packages that he was scheduled to pick up. The UPS carrier came to the door to get the 2 scheduled shipments at the same time that my neighbor was walking out my door. As I passed the 2 scheduled shipments to the UPS carrier I told my neighbor that the 3rd box (still inside the door) was a shipment scheduled to be picked up tomorrow. When the UPS carrier overheard me say that to my neighbor He stated that he could go ahead & take the other shipment now since he was already here. I didnt think twice about his offer because I knew UPS has picked up & delivered other packages for USPS that I shipped a few months back. I handed him the 3rd package (clearly marked for "USPS Priority Mail" in a brand new USPS priority mailing box) & he proceeded to hand me a printed receipt from the machine around his waist. I didnt realize that the reciept only showed the 2 shipments he was scheduled to pick up but didnt show anything about the 3rd package. As I watched & waited for the USPS package via the USPS tracking number it never showed anything beyond the label has been printed & is waiting to be received by USPS. The USPS package has been missing for almost 4 weeks now. Neither the buyer or I have received the package & UPS & USPS cant find it. USPS wont let me file a claim because it has never been "scanned in" by a USPS carrier. UPS wont let me file a claim because it does not have a UPS label. I cant get anyone to help me at UPS even though I have the whole transaction recorded on my ring camera. Can anyone offer me any advice on how to proceed with this issue? I already know that from now on I must be extremely dilligent in making sure every shipment is scanned in front of me &/or I get a receipt that clearly shows the correct tracking number. Please... I dont need advice about how to prevent future shipment issues I need advice on this particular shipping issue.
Thanks!!!!!
Melody
02-01-2021 10:00 AM
Call UPS and ask for a supervisor. It may take more than one call. That is stolen US mail.
02-01-2021 01:16 PM
Exact same issue happened to me, my UPS delivery person solved the issue. He felt obligated since he took the package
Ask your UPS guy for help
08-05-2022 07:05 PM
**bleep**. This same thing JUST happened to me. It's been a week, but I'm 100% sure the package is missing now. Im beyond describable words mad. I can't do anything