eBay

ahxs · ‎05-26-2021

I've received charges 5 times now for shipping charges on labels that cost $85-$110 to ship with that eBay is now collecting as a "UPS Shipping Label Fee". These items of course were measured correctly dimensionally and the weights were posted correctly as said on the packaging they arrived with. Each item has been delivered and shouldn't be anywhere near the $1,000+ charges they've been posting to my account. Is there anyway I can fix this? PLEASE HELP!

donsdetour · ‎05-26-2021

shippers check items while in transit: you may have been charged more due to such.

Other wise contact eBay.

ahxs · ‎05-26-2021

I plan to contact them to get my invoice adjusted, however i've sold many of this item and only the last 5 of them have been charged over $1k for each. Previous charges are normal except for these which makes no sense.

donsdetour · ‎05-26-2021

@ahxs wrote:
I plan to contact them to get my invoice adjusted, however i've sold many of this item and only the last 5 of them have been charged over $1k for each. Previous charges are normal except for these which makes no sense.

Yep you will have to contact ebay and maybe the shipper to find out what is going on.

Anonymous · ‎05-26-2021

I just had this happen with at least 6 items I shipped. Ebay quotes me a shipping price of $21.06 for the one item, then ebay charges me $38.66 for it 2 weeks later.

It appears UPS is charging the full price rather than the discounted rate they claim.

I"ll have to contact ebay, if I don't get a satisfactory response, I'll be contacting a lawyer. You cannot agree to charge me $21.06 for shipping, and then charge me almost twice that without authorization.

autopartspuller · ‎05-27-2021

Ebay is not charging any extra fees. This is a UPS issue. UPS has several "special" fees that are not always counted in ebay. Some of these include "redelivery" "rural routes" "oversized" "overweight".. ect.

Fedex also has some of these extra fees but, are not nearly as bad.

When you purchase a label from UPS or Fedex, you are agreeing that the total being quoted, it just an estimate and that any extra charges are your responsibility to pay.

Those fees are why I stopped shipping UPS (that and they are HORRIBLE with damaged packages/claims).

I use Fedex on a regular basis. About 1 out of 25 packages have a different price than estimated. Typically that amount is less than $10. Although I had one where the buyer re-routed the item to another state and I got smacked with a pretty large upcharge that I could do nothing about.

The only shipping company that charges you a specific rate without any random fees afterwords is USPS and they have their own issues beyond the cost of shipping.