Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping large (but not heavy) items

What is the best way to ship large but not heavy items? For example, I have an item which has a 30x17x17 retail box (probably not suitable to ship the box unpackaged) and weighs about 20-25 pounds. Just buying another box to fit this into would proba...

Resolved! Setting Up Thermal Printer

Hey everyone, I just got my new thermal printer (IDPRT SP420) and installed it on my MacBook Pro. Are there any setting adjustments or such I need to make before I start printing labels? thx

Resolved! What's next for missing item?

Tracking shows pacage mailed 10/8 and not a single thing after that. What do I need to do please?

Trying to Bulk Edit shipping policy, but keep getting this.... HELP!

I'm trying to bulk edit my shipping policy and keep getting this:signin.ebay.com refused to connect.Does anyone know how to fix this? Thanks

Packages stuck in limbo.

I’m tracking my incoming packages and noticed that they have been stuck at the dreaded distribution centers for over two weeks now. Is this going to be the norm from now on? How many of you are experiencing the same?

labels

how to delete to many labels

Bought $55 item, free shipping, arrived w/$65 Postage Due

I searched for similar cases but found threads where people had a dollar or two in postage due, never more than the value of the item. I paid $54.64 for the original item with free shipping, this is the total charge including tax. This item is curren...

Buyer bought and paid and canceled

Hello, had someone buy and pay. I immediately got the item ready and purchased the eBay postage label with package to be mailed today. Then received within 30 minutes of sale a cancellation. Since I haven’t actually mailed it yet I’d be happy to stop...

Double Shipping?

I just had a transaction go through and thought the payout was a little low. I checked the transaction and it looks like eBay charged me for four labels instead of two? The top two were the label costs, one domestic first class and one international ...

Buyer wants refund after tracking shows "PROCESSING EXCEPTION OTHER DELAY" since 10/15

Hi all, I just had a return request opened for an item that sold around $1,550. The reseason why they are requesting a refund is because the tracking shows "PROCESSING EXCEPTION OTHER DELAY". The message before that shows that it USPS was in possessi...

Plan Ahead for Holiday Shipping Supplies

I've been waiting over 2 months for local stores to restock the ink cartridge my printer needs. I guess they're all stuck off the coast of California on those big cruise ships from the news. I did break down and order from eBay but will still be dili...

International Buyers changing address to US just to get a Virtual Item

I'm not sure what the policy is on this. I sell a virtual item for a Roblox game avatar. To get paid, I only have it as local pick-up only, but I send them the code via eBay messenger after payment is received. Many international buyers ask for this ...

Ebay needs to be investigated

Ebay needs to be investigated by The Government. They are over charging buyers for shipping cost and charging higher fees for sellers.Fees turn out to be the same price for shipping cost. Theres no more profit to be made buy sellers selling low price...

Resolved! eBay very slow to respond

So I sold an item where the shipping is $49 I think that was outrageous I measured and waited and it shouldn't be more than $22 I have been trying to bring this to eBay's attention but it takes several hours for them to get online and start understan...

Fedex 2 day cheaper than regular Home Delivery?

I've read here over the years posts about people being charged much more than they though they will be, using Fedex so I want to be sure this is correct. Using Ebay's shipping label service to send a 6 lb 6 oz 16x16x6 package from 20854 to 92843. Hom...