cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Tracking number is not updating on eBay but it shows on parcel trackers

Hi all! I recently sold my first item on eBay and I've been very attentive to how the tracking has been going.

The moment i got the tracking number i provided it to eBay and i thought that was good. 

Currently the package arrived to the US and has had a couple of other updates prior to that BUT, it has not updated on eBay side, nothing at all, this is worrying, what do i do? eBay won't even show the option to check for update, but to change the tracking number altogether, what gives? if it arrives won't i get my payment?

 

https://parcelsapp.com/en/tracking/RR000150276DO here's the link through a 3rd party parcel tracker.

Message 1 of 2
latest reply
1 REPLY 1

Re: Tracking number is not updating on eBay but it shows on parcel trackers

eBay probably doesn't automatically track package other than UPS, USPS, or FedEx, but now that it has reached USPS it should start showing up. However, I would contact your buyer and let him know that they can track the package on the USPS website. It is showing up there now. Hopefully eBay will get it updated soon. 


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
Message 2 of 2
latest reply