Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Chinese company ships to US but not Canada

Is there a way to ship to the US first, then have it forwarded to Canada? There was a company that provided this service a long time ago, but I forgot the name. Any other suggestions are welcome.

"Everyone deserves a second chance"

I think that when a seller relists an item that has been returned, Ebay shouldn't state that "everyone deserves a second chance". Potential buyers will know that is has been returned from someone who has handled it and possibly used it. Also, not goo...

Associated Tracking numbers

I had a buyer pay for his 3 items separately.I originally saw that he had paid for 2 and packed them in the same package. After sealing that pkg, i noticed he had paid for a 3rd item. I packed that item and refunded $3.80 s/h since I only packed in 2...

Sources for small quantities of various size shipping boxes?

It seems most box-makers/sellers only sell in bulk... does anyone know the best places to buy SMALL quantities of various size shipping boxes for smaller sellers? Also UNUSUAL size ones? EXAMPLE: I have an item to list that is very thin but about 3.5...

Resolved! U.S. Customs Cost for Buying a Comic Book from Canada

Hi I was wondering if anyone can simplify the the answer to my question on wether or not I will have to pay any fees for buying a comic book from Canada and having it shipped to the U.S. I've looked online and everywhere I could but all I seen were h...

Scammed & return failed with proof of invalid shipping, please help :(

Bought an item for about 25$ waited for it to arrive it never did what did arrive was a usps slip saying postage is due and the shipper owed more than $60 obviously was not going to pay it myself contacted the seller they said it would automatically ...

Global Shipping Thank You Cards

Since the only thing the buyer sees is what's in the box, we love to use the ebay branded tissue paper and thethank you cards to create a positive impression of the platform. Is there enough demand to support another card with thank you in 10 to 12 d...

Return shipping label

I need to print a return to seller shipping label. I don't own a printer. I forward the email to my work email. Its not allowing me to print it out. Anyone know the process? Thanks

Shipping to a different address

One of my items just sold and the buyer added a note asking me to ship it to Belgium (I am in the UK and so is his eBay shipping address). His account has 0 feedback and it's 3 days old, it all seems very fishy to me. What am i meant to do here?

Order not received notification

How long is reasonable for a buyer to wait before declaring that a purchase has not been received. Order placed 31 May and dispatched within a few days. Now, 19 Aug, being told not received. Is this reasonable?

eBay changes shipping charges to "free". No way to appeal.

eBay changed USPS Priority Mail Bubble envelope shipping from $7.75 to free on one of my sold items today. Total loss (not for eBay, of course). This is an ongoing problem, just had another seller friend reported the same issue. With enough sellers r...

USPS Lost Package and Seller refusing to Refund me.

Hi, I am trying to figure out if I did the right thing here. I had a seller who was very nice and I asked to ship something out for me quickly because it is something I needed in a certain time window. So, the seller kindly shipped the package out fo...

Broken items, seller never responded when I tried to contact

Hi! In 2018 I purchased a pair of earrings from bayamjewelry, they were gold and cost a decent amount. In 2019, less than a year later, they broke. I contacted the seller and they offered no options for return, refund and said my only option was to b...

Doral FL Weird Address Issues

Hi everyone, So I deal with the Doral, FL ship forwarding address all the time and never have had any issues...until today. I received 15 orders back to back to back from buyers for the same item. All with weird usernames. All first time buyers (zero...

Help - I can't print a label if I choose to insure the item with ShipCover!

Hello! Ever since Ebay's new managed payment program started (not sure if this is why or just a coincidence) I can no longer print a label if I choose ShipCover insurance. If I don't insure the package, the label will print fine. Otherwise it says "E...