Tracking number is invalid to File a Claim

[jbrown221]

Why is the post office website not letting me file a claim.

I even have the premiere tracking and this package was tracked from start to finish and I go and try

to file a claim but It will not say the tracking number is valid.

I hope this gets cleaned with a new Presidential administration.

[daw365]

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@jbrown221 wrote:

I even have the premiere tracking

I hope this gets cleaned with a new Presidential administration.

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This is a misunderstanding you can resolve by going to your post office, @jbrown221.

[evelyb30]

What is "premier tracking"????  If that's the correct name, it isn't part of the American USPS system so a new US administration won't help.   If it's a tracking number from outside of the USA I'm not sure how that works. Or if it does.  If it's one of those lame Fedex/USPS hashups, good luck.   If you're talking about a plain old delivery confirmation number, please make sure you're typing it in correctly, or copy and paste.  One persistent typo will derail the system.  One missing number renders it invalid.