02-04-2021 12:41 AM
you should streamline your postage options. This is an example: What's the difference between Economy Shipping (1 to 10 days)? Fedex Smartpost (2 to 8 days) Parcel Select (1 to 9 days) and what the heck is DGM Smart Mail Ground???? (3 to 8 days). The point being there are a) too many shipping options domestically; b) all those services arrive within the same time. And I have no clue what DGM Smartpost is. I had to look it up. It's a DHL service and I don't know anyone who knows where a DHL office or drop off is. Do you ever do data checks to see which service is the most used? Is there anyway I can delete or eliminate some services from your drop-down box?
02-05-2021 10:16 AM
Seems that it doesn't matter how many shipping options there are, ebay is only giving the buyer the option they think is best. My listings all have at least 2 options, but when I look at the listing, only one is offered. When I list heavier items I give 4 options including UPS and Fedex and they never show up. Just had a buyer pay over twice for Parcel Select when UPS or Fedex would have been less expensive and faster shipping time.
02-05-2021 10:26 AM
ebay knows best