Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Tracking numbers

Recently tracking numbers are not working properly so the buyers and as a customer faced to bad experiences. It causes for negative feedbacks. As a buyer i received the item and in tracking it shows in transit. Totally dissapointed. So you all need t...

Combined Global Shipping

Until this week I had never had an international buyer request combined shipping. Before bidding the buyer messaged to ask if I would be willing to combine shipping on multiple items for $40 flat rate envelope. The buyer placed repeated emphasis on t...

UPS For Shipping

I see UPS offers 45% discount on shipping. Does anyone use this or are there hidden charges added to it that don't show up in estimate? Looks too good to be true compared with USPS. Please advise! ty

Surrise fees by Ebay

i got some unknown charges from ebay on my dept card and sense I contacted them with the call back option,I got a .95 or .98 fee on my card ! I called them twice,I could not undestand the first one and barely understood the last one! It looks like I'...

how to handle buyers with a specific packing instruction part 2

yesterday i posted how to handle buyers with unreasonable shipping requests. the buyer wants me to ship a certain way, see my other post for more info but i was wondering if i could cancel the transaction due to the specific requests. here is a copy ...

Automatic Invoices Sent to Buyers

How do I stop Ebay from automatically generating invoices and sending them when my auctions close? Thx

Tracking

What can be done against the seller if tracking does not work?

15 Day Handling Time... "Please ship your item within one day to the US Shipping Center."

Why, when I have a 15 day handling time, am I being instructed to ship within one day? The handling time on my listing is set at 15 days. The "your order sold" email says "Please ship your item within one day to the US Shipping Center."

Forwarded Address

Sold some items about 25 days ago to a buyer who seems to have moved and did not change address . Item was out for delivery and now seems to have been forward to new address , but no update. My question is how does this work for seller protection as ...

Resolved! Lost Package USPS

I am not sure of the proper path forward, but I sold and sent a graphics card that was around $900 to a buyer with priority USPS and signature confirmation. The tracking says that the package was "Attempted no access to dlvry location." The USPS trac...

How to Change the Shipping Methods of a listing

The following eBay page states that "Edit the shipping details" is possible. https://www.ebay.com/help/action?segmentId=19999&topicId=4356&contextid=b4faf904-e373-4358-b78c-a8d779e549a0&af=2&from=SEARCH&pos=2&itemid=144135713210&transid=0&eventType=n...

return shipping on eBay Global shipping

Anyone uses eBay Global shipping ?How did you guys handle return shipping ? I want to step into Global shipping but if buyer has any issue, I want my item back for refund.Does eBay Global shipping allow sellers to issue prepaid return shipping label ...

Buyer can't pay

Why is ebay not accepting my debit card paymant

Resolved! Postage rates dont make sense

Ok folks, im sure there are a ton of postage questions out there but I really dont see any solutions can someone help me out? I am new to selling so quite a few things that I am working on. This product i have is 1.5 x 1.5 x 3/4 inch (thickness)Envel...

Shipping with Ebay Standard international Delivery and tracking

Hello everyone, So I just recently shipped something to Canada with Ebay international Standard delivery on August 10th which I handed the package directly to the USPS clerk to scan it in. Today is August 12th and it's reaching the third day on which...