The importance of USPS GPS enabled scanners.

[richard1rst]

We have all seen the many posts from a buyer - post office says they delivered my package and I didn’t get it. First and most common suggestion - check with your neighbors. Second and seemingly less often given - have the post office check the GPS of the delivery. I wonder how many take the time to do that.

I just had one where the street address was 352 and it was delivered to 634. Not even close. “Check with your neighbors” probably was useless in this case. BUT the GPS feature would have (should have?) found it. Although the buyer says he contacted the post office it does seem that they did not check the GPS. 'Cause if they did they should have found it.

(Happy ending - as it happened the people at 634 made the effort to hand carry it to 352).

SO a suggestion to all buyers. INSIST that the USPS check the GPS.

[robbie31415]

I agree.

I also create a usps help ticket whenever the buyer reports they didn't get it.

Asking them to confirm GPS.

I have issued multiple buyers full refunds when they report it got delivered to the wrong address and then get a check in the mail from the USPS.

Tbh it's worth doing because it's more profitable that way. When you full refund the buyer you get your eBay fees back and the check from USPS has no deductions.

Example i sold an item $50 with free shipping. (Shipping cost me $25) so i made less than $20 after fees.

USPS check is for $75 and has no deductions (minus what I paid $25 for original shipping) that now nets me $50.

Worth it to help the customer.

[tobaccocardyahoo]

Why do you assume your postman actually scans at the final destination?

Some might scan a group of packages for multiple locations at once, and then deliver or misdelivers.

There are lots of things which seem to be really important but the way they are used makes them irrelevant.

It is not just USPS - it is common in some cities for FEDEX Ground drivers to scan days in advance of delivery.

[robbie31415]

Why does GPS exist then?

If we went by your logic then GPS would be irrelevant.

[richard1rst]

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@tobaccocardyahoo wrote:

Why do you assume your postman actually scans at the final destination?

Some might scan a group of packages for multiple locations at once, and then deliver or misdelivers.

There are lots of things which seem to be really important but the way they are used makes them irrelevant.

It is not just USPS - it is common in some cities for FEDEX Ground drivers to scan days in advance of delivery.

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SOME being the operative word. Even if a small number do it the way you say, that leaves a much larger number where the GPS would be helpful. At my own address for example I know to a certainty that the package is scanned as it goes in the mailbox. (I've seen him do it)

So by your logic because once in a while it won't work you should never try it?