Terrible new return policies

[ckudika]

I offer 30 day returns on all my items. I sold an expensive pair of Bose headphones and the buyer opened a return on day 30. Changed his mind. 5 plus 1 business days later and he hasnt sent them back, I message Ebay go close the return, and am told buyers now have until 30 days after opening the return to send it back. So an item I sold on February 29th I now have to wait until April 29th to close the return if they dont send it back. So the buyer gets to borrow the headphones for 2 months while I am unable to re-sell them.

Then, another buyer opened a return well after my 30 policy, purchased mid-february, and its automatically approved for some reason, to which I still cannot get an explanation 

[muskingum_relics]

goes to show ebay does not mind playing around with someones money! I just hope when they do get it back to you that it is the right one and it still works. That is way too long of a return period for an item like that ! Good luck

[goldxxxsilver]

Draw it back to 14 day Returns and Buyer has to pay for the Ship back to You....No More 30 Day Returns for Me...I Hope...😊...Be Safe Everyone

[prettywoman-2012]

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@goldxxxsilver wrote:
Draw it back to 14 day Returns and Buyer has to pay for the Ship back to You....No More 30 Day Returns for Me...I Hope...😊...Be Safe Everyone

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I was under the impression that only a few categories (e.g., Jewelry, which you are in) can still offer only 14 days of a return window. For all other categories not in the select few item categories, the minimum number of days you have to offer returns is 30. 

PW🐿

[ckudika]

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@goldxxxsilver wrote:
Draw it back to 14 day Returns and Buyer has to pay for the Ship back to You....No More 30 Day Returns for Me...I Hope...😊...Be Safe Everyone

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It's not the initial return period that bothers me, it's the additional 30 days they now have to send the item back after opening a return. It used to be if they havent returned it after 5 business days of opening the return, the case could be closed.

I now have over $800 in returns that are all waiting for the buyer to ship them back, and I cant have any of them closed until May

[goldxxxsilver]

Thanks...You are Probably Correct...Thank Goodness I sell in those Categories
What ever Happened to the Good Ole Days??
On a Side Note
👀(LOOK) a (Squirrel)🐿...😄😄
Be Safe Everyone!!

[goldxxxsilver]

Hard to Keep up with all their Policy Changes
If the Buyer expects a Purchase Item in a Few Days
I would Expect the same Treatment on the Returned Item
Certainly not a 30 Day Window
Whats Next from them?? LIFE TIME WARRANTIES 😳😱🤔
Be Safe Everyone ...😊!!!

[prettywoman-2012]

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@goldxxxsilver wrote:
Thanks...You are Probably Correct...Thank Goodness I sell in those Categories
What ever Happened to the Good Ole Days??
On a Side Note
👀(LOOK) a (Squirrel)🐿...😄😄
Be Safe Everyone!!

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You are welcome! And yes, we squirrels are irresistible, aren't we! P.s. Do you have any nuts or acorns?

Stay safe. 

PW🐿