Shipping

Forum Posts

Sorted by:

Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

fraud

Hi.I do not know how to explain to you that your Auction is losing the trust of both buyers and sellers.Personal I Boris Ratner for 4 months i correspond with your employees of the Auction, and can not understand how it is possible to treat your work...

USPS Intl Shipping Change, No more plastic sleeves allowed.

This might be mentioned in other ongoing threads, but we were notified today at the post office that the plastic sleeves that are used for intl priority and express on custom forms, are no longer allowed, and the package will be returned. So just put...

Resolved! Seller underestimated shipping and wants me to pay for the mistake

I recently bid on and won a product. I based my bidding on the cost delivered to my address. The day it shipped I received a message from the seller stating that they had miscalculated the shipping cost and would like me to pay the extra. Honestly I ...

Buyer Return for Item in transit

A buyer purchased a book and requested media mail. Three days later, he doesn't want to wait and asked to return it. The book hasn't been delivered yet, so why do I need to give a shipping label? Any decent options for me to dispute this?

eBay ruled in favor of buyer when they didn't read the description

I sold a Samsung disc reader/ writer for about $20 total. I explicitly stated in the description that the item did not come with a cable (picture included). The buyer filed a "missing parts" claim, arguing that the item did not come with a cable. eBa...

item marked delivered but not and in wrong country!

Hi guysSeems a bit of a pickle, bought an item from japan, paid for straight away, was sent and then returned to sender, appears seller sent again, now marked delivered, but in Japan! I am in Australia. Have sent multple messages to seller with 0 res...

WHAT IS UP WITH CHINESE/ASIAN TRACKING NUMBERS OR THEIR POSTAL SERVICE?!?!?!?!?

I have bought some items from China and India. The seller sends Tracking Info BUT it NEVER progresses past the "Label CREATED" message. Sometimes the item arrives and sometimes it does NOT AND the STATUS NEVER CHANGES! Are other country's postal serv...

Did Ebay send a return label?

I have a buyer who requested a return. I got an email, I approved the return, went to a page that gaveme the price of the label, hit continue.. and then I got a page that told me to wait for the item before I refunded the price. I never got an indica...

Need refund from ebay international standard delivery

I did not notice the new feature called ebay international standard delivery. I wanted to ship 1st class but had ebay checked instead. On the manage shipping label page there is no drop down for refund. So once its done it cannot be undone? My unders...

Ask for refund or wait?, status of item is shown as "tracking provided" for over two months.

Hello. On 5th of March i bought a retro computer from a seller in the UK and the item was to be shipped to the Canary Islands. Tracking number was provided on the 8th of March and estimated delivery was 12th to 25th March, but the tracking status has...

USPS Lost Return Package and updated status to Delivered few days later

So buyer send back a return and it was on the way to my place.04.13 - Out for Delivery, it was late, got Alert message that it will be delivered next day.04.14 - Status "Updated Delivery Scan"04.15 - Status "Package Research Created" - I didn't do th...

Questions about Seller Protection and new eBay International Standard Delivery program

Hello, I'm not enrolled in the Global Shipping Program and don't intend to. I have for the better part of a decade been shipping all my packages directly through the USPS International services. I am open to this new program but what wondering how se...

Questions about FedEx and billing

Hello, I recently started selling again in higher volumes. FedEx is clearly cheaper for me domestically in almost anything that is larger than 8x6x4 and going outside my postal zone. For these items I use FedEx rather than USPS. I know FedEx charges ...

Package was Delivered but not to My Address

Hello - I purchase a Item - it was shipped by UPS and received a UPS Tracking Number - after a few days - Received a Email it was Delivered by UPS - went outside to look for it - package was not there and or received. Called UPS they said package for...

UPS says delivered but never got package!

had purchased an item back on 3/18/20 and I thought nothing of it until the tracking number showed that my home was closed and could not be delivered? first red flag, then I contacted UPS and then the seller with address problem, an hour later I have...