02-14-2021 11:22 AM - edited 02-14-2021 11:25 AM
I get a "Something went wrong and we were not able to generate the label." error EVERY TIME I try to print a UPS label. Never have a problem with USPS or FedEx. This has been going on for 5+ months. Wasn't worried too much about it because UPS was generally more expensive option than FedEx however recently UPS has been more affordable and I am losing money. I ship 10+ items a day. Anyone else have this issue? I cannot go to PayPal to use UPS as I once did because eBay has switched me to managed payments/direct pay from ebay bypassing PayPal. I no longer use PayPal...no money in there.
02-24-2021 07:33 AM
Same issue here. Only with UPS. Found a resolve yet?
02-24-2021 10:39 AM
How about creating your own UPS account and linking it back to eBay?
Alternatively put money back in PP so you can use PP to buy labels. That's not a hard item to accomplish - just transfer money from bank account - use PP to do it.
03-05-2021 10:23 AM
No resolution yet. Frustrated.
03-07-2021 11:19 AM
Yes, this is a workaround, albeit an inconvenient one. EBay automatically populates the customer's address making shipping quick and easy. The PayPal option requires me to manually input the customer's address which is slower and also prone to date entry errors.