Sloooooooowwww Shipper.

[mtpockets1981]

So I won an auction. Awesome right?  Well I paid for the item immediately. Literally. Now almost 4 days later and a shipping label hasn't even been created yet. The Item is still in "paid" status. At what point should I reach out to the seller and ask what is going on or for a refund? I think 4 days is a bit ridiculous. Especially as slow as the USPS is already running. Thoughts? 

[dryophelia]

I would contact the seller after the last estimated date of delivery has passed. 
Sellers aren’t required to ship with tracking or to share the tracking with the buyer. You just have to wait for it to arrive (or not arrive). 

[mtgraves7984 · Accepted solution]

"At what point should I reach out to the seller..."

@mtpockets1981 

Your next move is to open an Item Not Received claim (at least) one day past the Estimated Delivery Date on the order. Keep an eye on the case timeline... if it's still not received by the time you can ask eBay to intervene, escalate the case.

[mtpockets1981]

So am I just being impatient? Or is it normal for it to take 3/4 days before the seller even ships the item? I haven't used eBay for years until recently. So I don't want to make a mountain a molehill. However, I think it's only fair that if a person pays immediately then you should do your best as the seller to ship just as quick as you can. Right?

[mtgraves7984]

@mtpockets1981 

Well... I'm one who ships as quickly as I can, and my quickly is same or next-day. So, right.

As to "impatience"... that's subjective. And we all are allowed that emotion, so don't kick yourself for feeling it.

Moving forward, make sure that the items you buy have a Handling Time (shown on every listing) that you can live with.

And I love your moniker... maybe we're cousins. 😃

[janet9988]

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@mtpockets1981 wrote:

So am I just being impatient? Or is it normal for it to take 3/4 days before the seller even ships the item? I haven't used eBay for years until recently. So I don't want to make a mountain a molehill. However, I think it's only fair that if a person pays immediately then you should do your best as the seller to ship just as quick as you can. Right?

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Maybe the seller did not use tracking delivery confirmation? Maybe the seller did not purchase the shipping label from ebay's site?

Just some other reasons why you do not see tracking on your purchase.

[pjcdn2005]

Did you check to see if their handling time is on the listing and how long that time is?  To check, click on the shipping & payments tab in the listing and below the shipping cost you may be able to see their handling time. It isn't on all listings though.