Shipping to Puerto Rico

[esae5225]

Sorry to bother, but recently buying  from eBay from Puerto Rico is impossible because they consider us as international instead as domestic by USPS. Shipping charges are incredible high. In some cases 4 to 5 times the cost  of the product or more. USPS charge the same price for Puerto Rico and  to Orlando. Just check USPS. All my friends etc stop buying from  eBay and buying from Amazon because the shipping charges. eBay and sellers are loosing sales etc. And there is no way to speak to a person to explain the situation. Hope don't go the same as Sears, Kmart and others. Hope is not a discrimination situation. 

thanks for reading

EJS

[bonanza125]

 "Shipping charges are incredible high."

Shipping cost has gone up with every carrier and will continue to go up. 

 "eBay and sellers are losing sales"

It really varies by seller.

"there is no way to speak to a person to explain the situation. Hope don't go the same as Sears, Kmart and others. Hope is not a discrimination situation."

You need to go to "chat box then type in what your issue is then keep on typing "speak to agent." Then have Ebay call you back.  You might want to ask any questions you may have here first rather than calling in. You could save yourself time. If its about shipping cost then Ebay can't do anything about what carriers charge. There is no discrimination happening.

[buyselljack2016]

Is this a recent change?  Last I knew shipping USPS via eBay was considered "domestic" shipping.

Some issues if the buyer listed as "country" PR, but other than that no issues.

FedEx/UPS...........  shipping cost higher like it is international.

ETA:  some sellers ship to PR only through the eBay International Shipping (EIS) program. The shipping cost with that program is much higher than direct USPS shipping.

[esae5225]

Thanks for your response. The problem start a few months ago. If you enter a zip from Puerto Rico the shipping charges for example said $50.00 and if you change the zip to Orlando US the shipping charges drops to $10.00 for a product that cost $15.00 and use USPS. I receive the mail via USPS . Make yourself a test. Using the eBay shipping  is impossible to buy. I have no problems using Amazon. I am sure that we are not the only one having the problem. Any way the sellers are loosing sales. Please read this article and let me now { https://capitaloneshopping.com/research/ecommerce-statistics } eBay is loosing sales. I buy about 60 products from Amazon in the last 3 Months and about 4 from eBay

Thanks

EJS 

[toysaver]

There a difference of over a thousand miles between Orlando and PR.   That's a lot of shipping service and fuel with no choice for it to go by land.  No shipping service can subsidy that or give it to you for free.   If you refine your searches to sellers from the South Coast (try 1000 miles) you may find cheaper shipping options.   It's on the left side of the screen under item location.  

[esae5225]

Sir, USPS said that is the same cost and this never happens before. We have no problem with Amazon and other companies. I think eBay is loosing a lot of sales.

Retailer Total U.S. Market YoY Market Growth

Amazon	37.6%	-0.5%
Walmart	6.4%	1.6%
Apple	3.6%	-7.7%
eBay	3.0%	-14.3%
Target	1.9%	-9.5%
The Home Depot	1.9%	-9.5%
Costco	1.5%	-6.3%
Best Buy	1.4%	-12.5%
Carvana	1.4%	-6.7%
Kroger	1.3%	-7.1%

[dryophelia]

@esae5225 

The problem in your case, I believe, is that you are not registered in USA, but in PR. 
Had you signed up in USA and used PR as your state, eBay would handle your transactions domestically. 

I don’t understand why eBay has the two options. I think it can happen to Guamians. 

[buyselljack2016]

@esae5225 

It is still my contention per my previous post that either it is an issue with PR being selected as the "country", or the shippers involved chose not to ship directly to PR and the item then ships by the eIS program resulting in much higher $$ for shipping.

example of shipping cost when not eIS.  It is shipping at USPS zone 8 cost.

 

[esae5225]

I already registered in US and this never happens before. Starts about 2 or 3 months ago. I  eBay is loosing money and try to compensate with the shipping. Amazon and others are killing eBay. Amazon have 37% of US eCommerce market and is the top one eBay have only 3% and going down -14%. please read the link I post before. If I need help from Amazon a Real person answers the phone eBay is only a computer. eBay Is going the same way like Sears etc. Again USPS said is the same shipping charges. Why is the product cost $10 and have to pay $30 or more for the shipping. Can somebody from eBay explain me and others. Even from china and other countries cost less and some offers free shipping

Thanks for reading and start to look for another business, is Amazon opens a business like eBay is going to be the end of eBay .

EJS

[buyselljack2016]

USPS cost from Key Largo to PR would be the same as from Orlando to PR.

[buyselljack2016]

@esae5225 

Give us an example of a listing that shows the inflated $$ shipping costs. Does not have to be something that you are interested in purchasing.

That may help someone to assist in determining what the issue is.

[toomuchstuffagain35]

I've sold several things to PR buyers recently and they were all the same shipping as to FL through USPS.

FWIW, I ship direct (no reason to use EIS as PR i considered domestic) and at least one buyer used PR as the 'country' rather than US.

[esae5225]

Thanks for your help I appreciated. A few hours ago I check again and now seems everything is back to normal.

EJS

Member since: Aug 24, 2006

[babyers88]

while there could have been some error that you have noted has corrected now, the problem in general when shipping outside the continental usa is it all depends on the size & weight, yes small packages are almost identical cost and flat rate are all the same, the issue arises when the item purchase in question is not a small packet or flat rate compatible, when it is a larger & heavier item. The shipping rate is increased sometimes substantially. So some sellers avoid the situation by not offering items outside the 48 states.

[esae5225]

Amazon have free shipping charges on everything with Prime in about 3 days , but again this start to happen a few months ago I have buying in eBay for about 20 years and this never happens before. This example is using my Zip code 00969

eBay International Shipping

Estimated between Mon, Sep 29 and Fri, Oct 10 to 00969 More than 2 weeks for delivery  

Shipping: US $25.88

Ronda 715 RL Date At 6 , 715 Quartz watch movement Date @ 6

New (Other)

$18.95

Buy It Now

+$25.88 shipping This an example. Again we are not international we are domestic as  USPS. eBay  is charging a lot more than USPS. And they use USPS to delivery my package This package is about the size of a matchbox box. eBay is making a lot of money with shipping. Buyers are starting to notice and sellers are loosing sales and image etc. Please let me know if you need additional information. Thanks for reading 

EJS