Shipping to Portland OR

[auntginnyj]

Haven't sold or bought anything for 3 years on eBay. Just started selling again. Sold a $50 necklace and buyer asked me to change the shipping label from L56L7 to 15617. His address shows up as 15617 on the eBay order details page so I thought he corrected it. When the label printed it read L56L7.  I'm not going to alter the USPS printed label. Sent a message for him to change address to exactly where it goes. Am I going to need to refund him and start over? Why does address print letters when his address is correct on order details?

[stainlessenginecovers · Accepted solution]

Yes; void label; then click 'cancel' on the left side drop down; then refund. 

Tell buyer to correct their address and re-purchase. 

[house*of*paws]

Hi @auntginnyj 

This sounds like it might be a legitimate request from an older person who was in the habit of using the ‘lowercase letter L’ for the number ONE.  [That’s what was done on manual typewriters.]

I don’t see any harm in changing an L to a 1 … but wait to hear from other responders.

[lesegouts]

Not sure that would work. The parcel is routed based on the bar code on the label, which will refer to the original address.

[pjcdn2005]

I don't see any harm in it either.