cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shipping of an item

I ordered an item on January third and now it's January 14th and the seller still hasn't shipped the item. I sent the seller a message about a week and a half ago and still haven't gotten any feedback. Every time I go to the more actions tab next to the item to submit a request it says "If you haven't received your item by Jan 14, go to your Purchases and find the item. Then select More actions beside the item and choose I didn't receive it to open a request" and its January 15th and it still says the same thing despite being passed the deadline and it won't let me open up a request. At this point I don't want the item I ordered I just want my money back.

Message 1 of 3
latest reply
2 REPLIES 2

Shipping of an item

How do you know the seller has not shipped?

 

Is it possible the seller is dealing with the CA fires or perhaps Winter Storm Cora?

 

What is the estimated delivery date(s) shown to you?

 

Does the seller still have items listed?

Message 2 of 3
latest reply

Shipping of an item


@mydor_8679 wrote: ... Every time I go to the more actions tab next to the item to submit a request it says "If you haven't received your item by Jan 14 ..." and its January 15th and it still says the same thing...


You posted just after midnight, Eastern time, so it was still January 14th for eBay, which is in California.  Try again, now that it's January 15 there, too.

Message 3 of 3
latest reply