05-13-2025 04:25 AM
Hi. I placed 10 pound items with dimensions for sale. Someone just bought 4 totaling 40 pounds. However in the shipping labels section it correctly listed 40 pounds but left the dimensions the same. Any solutions? If i enter new dimensions the shipping now goes much higher. Is there an option to print 4 labels? Did I do something wrong when entering details on the add? Help!
05-13-2025 05:15 AM
Look at the transaction details and see how much the buyer paid for shipping and proceed accordingly. You may be able to ship all together if you find a big enough box or break into 2 shipments.
05-13-2025 05:41 AM
They don't know what size box you'll be using, so the size doesn't change, just the weight.
You can print up to 5 labels for each order.