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Shipping fee errors

3 or 4 times have been charge for the same items. I tried to contact eBay but no reply. I want refund 

Message 1 of 7
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6 REPLIES 6

Re: Shipping fee errors

I've not heard of this ^^^ problem. Did you accidently buy more than one label? 

Message 2 of 7
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Re: Shipping fee errors

Ooooh me too. And I look and try to figure it out, then I chat with Ebay customer service and they tell me that it's not a duplicate and I'm wrong - when I'm looking right at it.

Message 3 of 7
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Re: Shipping fee errors

@bethelhem13  @fairydust_factory  What is the explanation in your payouts?  

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 4 of 7
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Re: Shipping fee errors

@mtgraves7984  I had this same issue, so I want to see if they got the same explanation in their payouts that I did.  If so, I can point them in the right direction for help. 

evry1nositswindy  •  seller since 2013
Volunteer Community Mentor

Message 5 of 7
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Re: Shipping fee errors

Have seen at least 2 recent threads on this same subject. The seller has been charged by eBay (not by carrier) each month for the same shipping label transaction.

 

 

I see that the starter of one such thread  that I was going to reference has chimed in, so I will let it run without linking.

 

Message 6 of 7
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Re: Shipping fee errors

shipping is an estamated: if it is incorrect and the shipper bills you you will see more than one charge per item of course. This is usually do to the size of the box being a dim weight greater than the item and box.

 

Just saying.

Since the OP has yet to return.... cant ask what the charges are for can we....

Message 7 of 7
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