Also, all sellers who sell large, or odd shaped items need to check their shipping charges closely as ebay is undercharging buyers on shipping and sellers are losing money. I use only ebay calculated shipping. I have the items weight and exact dimensions listed in the shipping section before it is listed. Then when it sells, I go to “my eBay” page and click print shipping label. The auction shows the buyer paid $31.53 for USPS Parcel Select Ground and it shows the actual shipping for that service is $36.99. I didn’t change any weight or any dimension. The buyer paid $5.46 less than the actual shipping. I have “large package” selected. I have “irregular package” selected because the dimensions are 55 x 10 x 10 and I have those exact dimensions listed in the dimensions blocks. But when I go to print the label off my eBay, not at the USPS Counter, it is $36.99 through eBay. I have called customer support more than a dozen times for more than 25 of these undercharges. Every time they tell me that they will submit a claim to get support to look into the issue but nothing ever seems to get done. I have to call in every week. It’s getting old. I have lost over $200 in shipping over the last 6 months. My last tech support person even looked up the shipping and says it shows them that the shipping is $31.53. Then they go to click on print shipping label on my page and can’t figure out why it shows $36.99. All sellers need to watch their shipping charges carefully. The problem is on ebay’s end, but they don’t seem to be working to even address it and it’s been going on for more than 6 months. It funny, they sure can figure out how’s to figure their fees correctly!!
