Shipping

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Resolved! Seller won't refund after the item was returned...

Hi guys, I bought a refurbished Kenwood food processor on 9th July, and it arrived damaged. I opened a return case which the seller agreed and provided me with a return label. Under the return details, it still shows as 'Item Dispatch' when the item ...

international shipping to spain

how do I ship a pakage to Spain Europe?

Suggestion for Ebay for returns

Since you have so many options for buyer requirements, I think Ebay should have an option to block any buyer who has requested a return from a seller who doesn't accept returns. This garbage of favoring the buyers in every way is about to drive me to...

Where do you find the Default "Add Custom Text of Shipping Label" area?

As of today, July 19th , 2019:Where is the default information kept on you Ebay "Add custom text on label".I set my info up years ago on Selling Manager, and I had it default to a part number I use to use.Now that part number is replaced by a new one...

Resolved! Will Ebay Refund My Ebay Bucks?

I did a search and didn't see this addressed. I purchased a Garmin GPS map update card on Ebay using Ebay Bucks. The listing said the card was new and never used. When I got the card and entered the number, the Garmin map update app said the number w...

USPS dimensional weight rate change in June

I hope I did it wrong but I just looked into USPS dimensional weight rate change in June, I sell fishing rods using USPS box that is 38"x6"x5", which run 1-2 lbs but if I did it right dim rate would put them at 7 lb. If I did that right I'm out of bu...

Return Shipping

Okay, so I purchased a device from a seller who offered free returns. I received the item, turns out it was fake so I returned it, everything was going smoothly until the expected delivery date came around. For some reason, USPS is telling me "Addres...

ERROR MESSAGE

i’m trying to print a shipping label and keep getting the below message. anyone else dealing with this ? It’s not you. It’s us.Our server is down, but we’ll have things back to normal soon. If you still need help, visit our help pages.Go to homepage

Receiving Final Value Fee Credit after Buyer returns item

I had a question about how I will be receiving my final value fee credit, since I am new to eBay returns as a seller. I sold an item, and the buyer decided to return it, so it is in transit right now. Once I receive the item, I will inspect it and th...

fedex smart post over charging

Why is this and some other buyers of mine being charged more for shipping then I am.

Funds on hold, no delivery confirmation.

So im still under 25 item sales so ebay randomly withholds funds for some of my sales till theyre marked as delivered. A package I sent out was marked as "recipient not available". Theres was signature confirmation, so Im not sure what the issue is. ...

Sold while on vacation, suggestions?

We are new to ebay and our 3rd item sold faster than we expected. It sold on Sunday (today is Monday), and we are away on vacation until Friday. We found posts that describe how to deal with this in advance, which we can use in the future. Any sugges...

Item not received, returned to seller as not delivered

Hi, I bought an item, which wasn't received and was returned to seller, as long as courier could not find delivery address. The item was from Germany, not China, so I was able to communicate with the seller and we managed to agree to send it back to ...

Seller intercepted package when it was about to be delivered

I bought a $40 3DS on buy it now and paid immediately (obviously) with my card. The seller did a return to sender interception when it was in my town. It was maybe half a day from delivery! I’m a bit confused is there any reason they could’ve done th...

$18.15 Postage due after seller mistakenly ships item "EXTREMELY URGENT EXPRESS MAIL" (Facepalm)

Hi guys, I hope someone can help me here.A seller recently shipped me an item for $21 + $7.35 shipping and used a USPS Express Mail envelope when they should have used a USPS priority mail envelope. The package has a Priority Mail shipping label, but...