06-28-2020 09:11 AM
Hi I recently Was shipped two of the wrong items start at the return and they gave me printing labels with Covid going on I do not have access to a printer and was trying to ship them myself and pay for shipping out of pocket and take the loss, and I can’t figure out how to add tracking onto that order.
has anyone else had this problem
06-28-2020 01:17 PM
It sounds like you've already purchased the postage and have new tracking numbers, is that correct? If so, you can try to contact eBay through Facebook Messages or Twitter.
Send a message with the details of your problem and your account info, item numbers, etc.
If that doesn't work, go to Help & Support in eBay and bore down to Refunds and Returns>Need More Help at the bottom of the page and click Contact Us> Returns and Refunds>Return Shipping for Buyers>Have Us Call you.
Good luck.