Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Sold a pool BIN P/U ONLY. Buyer paid but wants me to cancel.

Do I have to refund? There's no problem with my listing. Ebay said its on the buyer to pick up...If they refuse, it's on them. I agree, and don't feel bad. Also, how long before it's considered abandoned?? Please cite sources from PayPal or Ebay MBG....

Bought an item from scammer never got a refund- return ignored

I purchased and paid for an adobe acrobat license key that i later found out was from a scam seller. The key didn't work so i tried to open a request for help with eBay. A request could not be opened unless a return was started and i work things out ...

Resolved! Does your local USPS scan the labels every step of the way on time?

I have a late shipment rate of 2.16%, all of the glitches were because USPS did not scan the packages in the way I think they should. Please see below two examples: Note: I always drop them off in the drop-off box in the post office. This happened no...

Seller refund claims he only owes me only the cost of the auction item and not the shipping of item

Seller claims he only owes me the cost of an auction item I won and not the shipping of an item I never received or the taxes.I did post previously of not getting an item that had the same tracking number of another auction I won.Am I correct to unde...

What do you do when someone is lying about an item? Someone said the spout is missing - NOT

I know that we all have people who initiate a return, when it's a big fib. I have a person now who said I sent a soap dispenser without the spout. C'mon now, I wouldn't pack up an item with a missing part and send it - that makes no sense at all. I'v...

Issue with buyer- please help!

Someone please help as I can’t get a live person from EBay. I sold an item that the buyer says isnt working correctly and needs a new battery. I offered for her to return it for a full refund . She asked if I’d do a partial refund and let her keep th...

PRIORITY MAIL PRICES

PLEASE SOMEONE CAN HELP ME WHAT'S THE PRICES FOR PRIPRITY MAIL SHIPPING CHARGES.THANK YOU

30 day returns covid

Buyer purchased an item and wasn't satisfied. He asked for full refund, no return and I declined. He opened a return request and I offered him a partial refund of 50% and he declined. My next step was to offer full refund with return. I printed a ret...

ebay shipping calculator > shipping costs suddenly way too high!

Holy moly! I have been getting messages from customers saying the shipping is outrageous. I have been a seller for seven years. Top rated. The calculator says $31.00 to ship a 10x10x12 package weighing 2 pounds $31.00 to St.Louis I am in Florida? WHA...

possible scam on a offer

I have a item listed and offered free shipping , I thought to USA only , I received a offer from overseas it didn't register as a buy it now offer but as a offer for full "buy it now " price and terms that asked to accept my offer and text this numbe...

New to selling; messed up on shipping costs and too late to fix. Simplest way to salvage this?

Hi; this is literally my first time selling anything on Ebay. I created ten listings for various books of mine on someone else's urgings even though I just wanted to donate them and be done with it. But I messed up and didn't weigh my stuff before I ...

Return opened for an empty package

Buyer says package was opened and the item missing and opened a return for it?

Resolved! Does eBay refund money to a seller if they can not recover it from buyer?

I am leaving as an eBay seller. They will fall on the side of every fraudulent buyer who wants to at best waste your time and money and at worst defraud you of your money and or item. I have a person who put 5 pos feed backs then decided what I sold ...

Problems with SpeedyPak

Hello! This is pretty bizarre. On May 29th it departed the Distribution Center in Commerce, CA. That is 30 miles from where I live. Yet it vanished off the face of the Earth, no new scans on the package since then. Emailed them twice now and neither ...

how to remove negative feedback

I had a buyer who requested to return an item because it didn't fit (pants), and requested that I pay for the return shipping label. I clearly state in my listings that I don't accept returns unless the item is different than described. Buyer said th...