cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Shipping Label Formatting

As of today, March 15, 2021, the formatting of eBay shipping labels is now not functional with my printers. I have been printing UPS Ground shipping labels with no problems, but now the .pdf file eBay provides for the shipping labels is off-center and impossible to print. I have used multiple devices and multiple printers, and none can properly center the shipping label. Is there a way to change shipping label orientation on eBay? Thank you.

Message 1 of 32
latest reply
31 REPLIES 31

Shipping Label Formatting

I'm trying to print USPS labels and no matter what I click, it prints only 1 label per page, off center so I cannot use them. I've paid for the same 3 labels and voided them 3 times now! THIS NEEDS TO BE FIXED IMMEDIATELY!

Message 2 of 32
latest reply

Shipping Label Formatting

Issues here too.  The label printed full size-  about 8x10,  way too large. I changed some setting and it printed smaller but off center with some lettering off the edge.  Usable but not right.  Hopefully a short lived eBay glitch.  

Message 3 of 32
latest reply

Shipping Label Formatting

azh-71
Thrill-Seeker

Complaints have been coming since at least Friday.

Message 4 of 32
latest reply

Shipping Label Formatting

Wasted a lot of half-page labels today....

Message 5 of 32
latest reply

Shipping Label Formatting

Yeah, which is why I'm concerned this was actually an intended change. Despite people reporting this issue since Friday, when I contacted eBay today they told me they were not aware of any problems.

Message 6 of 32
latest reply

Shipping Label Formatting

 

brian@ebay 

 

This seems to be an issue across all types of browsers.  The label orientation is wrong.

 

 

Message 7 of 32
latest reply

Shipping Label Formatting

I've got the same problem here.

Message 8 of 32
latest reply

Shipping Label Formatting

Same problem here. If I change the scale on the printer pop up, I can get it to be small enough but 1/2 print of the edge of the page.

Message 9 of 32
latest reply

Shipping Label Formatting

Same here. Our tech department looked into it and says it is an issue with the format delivery from Ebay. FIX THIS PLEASE EBAY. Has anyone heard anything?

Message 10 of 32
latest reply

Shipping Label Formatting

I thought it was just me! I was about to throw my printer out the window. So frustrating.

Message 11 of 32
latest reply

Shipping Label Formatting

Same here... many wasted sheets of expensive self-stick labels.

Did I mention the time also wasted??

Seems if they were going to do an update they would put out an announcement so Sellers would not waste their own time and money trying to print labels in a timely manner!

Message 12 of 32
latest reply

Shipping Label Formatting


@lovefrisco wrote:

Same here... many wasted sheets of expensive self-stick labels.

Did I mention the time also wasted??

Seems if they were going to do an update they would put out an announcement so Sellers would not waste their own time and money trying to print labels in a timely manner!


 

 

Seems if they were going to do an update they would first try the darned thing out to see if it actually works!  😶

 

 

 

Message 13 of 32
latest reply

Shipping Label Formatting

Same issue here. My shipments will have to wait until they can give me a printable label I can use. 

Message 14 of 32
latest reply

Shipping Label Formatting

This is a mess! I have been printing labels on eBay for over a decade! It looks like the USPS standard format for printing labels is now for a 4" label machine. I don't have a 4" label machine.. I print two USPS labels per standard 8.5 x 11" page.

 

Guess I have to dump using eBay for labels.

Message 15 of 32
latest reply