eBay

jacki2b · ‎01-29-2020

I ordered and the seller sent as directed. However, shipment is stuck because my change of address didn't "take" and now neither of us know what to do. It will most likely be returned. Is there anything I can do to keep it coming?

Jacki

orangehound · ‎01-29-2020

@jacki2b wrote:
I ordered and the seller sent as directed. However, shipment is stuck because my change of address didn't "take" and now neither of us know what to do. It will most likely be returned. Is there anything I can do to keep it coming?
Jacki

Wait for it to get back to the seller.
Give the seller your new address.
There will be a second postage charge to reship. Since a proper address is your responsibility, you should offer to send additional money to the seller for the cost of reshipping the package.

a_c_green · ‎01-29-2020

@jacki2b wrote:
I ordered and the seller sent as directed. However, shipment is stuck because my change of address didn't "take" and now neither of us know what to do. It will most likely be returned. Is there anything I can do to keep it coming?

"Stuck" where, exactly? You might still have time to set up a forwarding order on-line with USPS. However, it may be that the package cannot be forwarded with the rest of your mail. If it's undeliverable at your old address and its tracking does not show it being forwarded from there, then it will indeed have to go back to the seller.