Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping address is different than billing address on credit card

I am trying to buy a chair for my mom in senior center and pay for it with my debit card and the sale will not take is there a reason why

Shipping Fee be paid by Checking Account not Paypal Balance

My bank just notified me that Paypal was paying for the shipping on my sold items with my checking account instead of my paypal balance. Called paypal, they said it was a eBay thing. Called eBay, they said it was paypal. !?!?!? eBay then had me go to...

Printing From phone to computer to printer

Can I send the shipping label from my phone and use my computer not on line, that is hard wired to the printer to print it?

Keep an eye out when shipping to a PO BOX with Fedex!

For some odd reason, the new terrible (anytime eBay makes a change, it's always for the WORSE) shipping label page is NOT flagging PO Boxes.I mailed a package, not really looking at the address, via Fedex Ground.Well since Fedex doesn't deliver to a ...

Shipped an item to the wrong buyer address and the buyer is not responding now.

On October 4, 2019, I got six orders from. All these six order were placed within an hour and half between 9:29 pm PDT and 11:03 pm PDT. The first order was placed by one buyer at 9:29 pm who bought a single item when another buyer placed rest of 5 o...

Changing from First Class to Priority -- extra PayPal fee??

I shipped out a package today and decided to send it Priority Mail instead of First Class shipping. I had charged my buyer for First Class in the listing, but had no problem eating the extra price for the Priority shipping for the convenience of havi...

13 days and still "USPS Currently Awaiting Package".

Hey all. I recently had a mix up using FedEx SmartPost and the item I shipped says "USPS Currently Awaiting Package" for 13 days now.The issue was I went to FedEx to ship the SmartPost package and the guy working the counter tried to scan it and told...

Combining postage costs of two returns

I am sending two separate orders back to the same seller at my cost. I do not wish to pay two postal fees, but wish to send in one parcel. Resolution or refund process will I believe provide two post labels and make two charges automatically. How can...

Why does ebay cover scammers?

Please excuse me for English. And so, in the case. I bought 3 items from 3 different sellers on ebay. Headphones and 2 phones. And all 3 were fake. The headphones turned out to be an obvious fake of the famous Chinese brand, although the price was th...

Ebay will always side with the buyer, and that needs to change

A buyer can have no proof of damage, a buyer can change his/her mind, a buyer can return the wrong item back, etc...and Ebay will always side with the buyer and let them open a return and get their money back. Sellers not only loose money on this, Eb...

Time to allow sellers to select free shipping regionally.

Ok so since the USPS has recently changed rates to first class parcels and made them subject to zones "Free Domestic" shipping should no longer be a blanket choice. I think it's time ebay make a change for sellers that would actually help us. Let us ...

Why ebay?

Buyer starts a return, automatically approved, buyer is issued a return label, buyer fails to actually USE said label and ship item back. 15 days AFTER the date buyer is supposed to have shipped the return the ONLY option I am shown in the case is "r...

Printing shipping labels from the ebay iPad app

Is anyone else having problems with the ebay app for the iPad? For the past few days, when I click on purchase printing label on the app, the screen pops up to show me the cost, but there is no longer a button in the upper left corner to “purchase” t...

Resolved! Buyer returns working device as defective

I recently sold a cellphone to a customer for $59.99 and had it returned stating "metro pcs told us the sim card tray is broken and says no sim". At no point in time did they upload any photos showing this. This model phone dose not have a removable ...

Broken Item Return Scam

Well, it finally happened to me. I sold a GPU and the buyer either broke it or swapped for a broken one and filed a return. I bought a new GPU and took mine out and put it into an anti-static bag and back into its box and placed it into my closet. I ...