eBay

ted1001 · ‎06-25-2020

Recently I've noticed that eBay is changing the 'ship by' dates from my usual 3 days to same day on some items. For example today (the 25th) I logged in to print labels and ship items, and 2 of the 9 orders are marked 'shipping overdue - ship by June 24'. These 2 orders were won on the 22nd and paid for on the 24th, so now eBay wants me to ship the same day as paid???

Other orders that were also won on the 22nd and paid for on the 24th show the ship by the 29th, which is normal.

Whats going on here? Anyone else have this problem? Obviously this will give me defects on late shipping.

Not amused 🙂

Thanks!

Ted

mama_bundy · ‎06-26-2020

you are not alone but need to report technical error. Create a ticket. Complaining here will not get this fixed. Takes some effort - took me 4 attempts to complain since you cannot speak to anyone live just chat. They seem to not have access to your EBay section to view problems. This is a big drawback to making a complaint . Another issue to be dealt with but in interim have all items numbers or invoices ready and clearly state you do not have a 1 day or same delivery ... or a minus one in some of my cases when paid after business hours PST and open business to shipping orders a day late.