Thanks for the tag @berserkerplanet!
Hi @qualityrags - thanks for bringing this to my attention. I've checked and this is something that is on the tech team's radar as a technical issue and they are working on correcting it now.
I've added folks from this thread who've seen the same thing and will keep an eye out for more reports. If you do come across any others please feel free to tag one of us to get them added to the open ticket.
I sort of understand your frustration (sort of because I'm a very small seller, and everything for me is a manual operation), but I can see how it could be inefficient in a production scenario.
eBay is aware of the issue, and it might get fixed sometime, but sounds like you need to implement workarounds in the meantime.
It would be a PITA if you have many to ship, but you could still bulk print just the labels, print your scan form, and then go back and "print another label" for the individual transactions to get at the one off packing slips and do them individually. I may have an easier way for you to do that ↓
You weren't specific about exactly what interface you are using - there are currently 4 eBay label interfaces in play at the moment that I can think of: the new bulk shipping, the classic bulk shipping, the new individual, and the classic individual flows. I'm assuming you are using the new bulk flow.
(assuming because I am opted out of the new Seller Hub Orders flow, and am taken to the classic bulk label flow from the SH Manage Orders pages, but most people use the new flow as far as I know)
When on this page with a URL of the form:
https://gslblui.ebay.com/gslblui/bulk?t=273XXXXXXXXX-209ZZZZZZZZZZ&t=283XXXXXXXXX-193ZZZZZZZZZZ#/
where you selected the labels to print from the Seller Hub Orders page
if so, there is an easy way to get to the classic flow packing slips that do work correctly with one click.
This bookmarklet works by scrounging out the item IDs and transaction IDs from the bulk label shipping URL, constructs URLS to the individual classic packing slip pages, and opens them in new tabs (or new windows if you have your browser set up that way)
javaXscript:(function(){
var%20urlbase=document.location.href.match(/^https?:\/\/gslblui\.ebay\.(com|ca|co\.uk|
com\.au|in|de|at|fr|it|nl|es|ch|ie|ph|pl|be|com\.hk|com\.my|com\.sg)\/gslblui\/bulk\?/i);
if(urlbase==null)return;var%20iandtids=document.location.href.match(/(t=\d{12}-\d{13})/gi);
if(iandtids[0]==null)return;for(i=0;i<iandtids.length;i++)
window.open('https://shiptrack.ebay.com/ws/eBayISAPI.dll?PrintPackingSlip'+iandtids[i].replace
(/t=/i,'&itemid=').replace(/-/i,'&transid='),'_blank');})();
- copy the above code in the codebox to the clipboard
- create a new bookmark on your browser toolbar or in your bookmarks menus (or wherever you prefer)
- paste the code in as the location
- name it BulkPackSlips (or whatever you want)
- remove the X from javaXscript at the beginning of the code after you paste it in the bookmark field (I insert it to prevent the forum software from mangling the code)
- save the bookmark.
Now any time you are on the new bulk shipping labels page with orders that were pre-selected for label printing from the Seller Hub orders page, click the bookmarklet, and it will grab all the orders from the page URL, and open new tabs for each classic packing slip page that you can then print.
(I'm pretty sure it won't work if you go directly to the bulk label page and select orders to print from there - the URL of the page won't have the item numbers and transaction ids needed to fabricate the packing slip URLS, and I can't test any of that because I have no pending unshipped orders)
Even if you normally use the new Bulk shipping page as your launch point for printing the labels, you could do it the other way for now: select the orders to print shipping labels for from the Seller Hub Unshipped Orders or All Orders page, get to the bulk labels page that way, and use the bookmarklet to pop up the individual packing slip pages in tabs that you can then print one off.
If using the classic Bulk Shipping interface as I do, this technique doesn't work - the URLS in that flow use group ID for the selected orders and does not provide the info needed to get to the packing slips individually, and the page itself uses shipment ID's that are also useless to us.
Classic bulk shipping URLs are of the form:
https://shiptrack.ebay.com/ws/eBayISAPI.dll?BulkShippingLabelPrint&bulkGrpId=317xxxxxxxx
There are at least 3 other workarounds I can think of, but both require either addons or other tools and/or some old school computer savvy:
I currently modify my classic label flow packing slips on the fly using CSS and the Stylish addon in Firefox, because that packing slip uses an address which I don't want to use as the return address on the packing slip (but don't want to change in my site settings). The simple CSS rules just change the page as displayed on the screen and also when printed. Again, requires Stylish (or Stylus, or whatever for your browser user CSS addon), or can be hardcoded into the FireFox usercontent.css file and implemented without addons.
https://community.ebay.com/t5/Shipping-Returns/Wrong-Address-on-Packing-Slip/m-p/28307644#M237787
Note that that code is specifically for the classic, one-off packing slip pages and not for the bulk packing slip pages. It could be modified to fix up that bulk page but I'm not going to bother since I don't use it. If anyone wants to try that CSS approach to fix bulk packing slip pages and needs help I will try to help fix the code upon request.
That assumes that the mangled packing slip page being rendered with the wrong address is one with a URL of the form: https://k2b-print.ebay.com/ws/eBayISAPI.dll which is the classic flow (again, I'm opted out of the new SH Orders pages, and the classic bulk flow packing slip/invoice options are where I am taken - no idea what/where any new SH Order packing slip pages are or what they or their URLs look like, but technique would be the same)
The bulk packing slip could be fixed using JavaScript via a GreaseMonkey script, but that requires the GreaseMonkey addon in Firefox, and takes a bit of know how and manual editing. The CSS approach is easier.
Another approach takes a few steps, and can be a PITA or easy depending on tools available and comfort level with editing files.
- when the bulk packing slip flow tries to print the bad packing slip page(s), abort the print job.
- there should be a tab open with the packing slip page remaining in the browser
- hit Ctrl-U to open the source view for the HTML for that page
- save it as packslip.html from the source window file menu.
- Hunt that file down, and open it with notepad or some other text editor.
- Do two find and replaces - one for the first part of the address, and one for the second half (requires two because it is split into 2 lines in the HTML).
- Save the file, double click to have it open in the browser, and print it.
That tedious manual editing can be streamlined with the proper tools: natively with batch files (not trivial), or a batch routine with Swiss File Knife utility (again not trivial), a custom vbs or autohotkey script, or a find and replace utility such as RegexReplace which can be found here: https://sites.google.com/site/regexreplace/
Assuming the packslip.html file was saved in c:\downloads, and the rxrepl.exe utility was extracted from the zip archive and placed in c:\windows, this batch routine* when executed would replace the address in the file with the correct one:
@echo off
set srcfile=c:\downloads\packslip.html
prog=c:\windows\rxrepl.exe -f %srcfile% -a --no-backup
:::perform the find and replace on the packing slip source using the RxRepl.exe tool %prog% -s"<b>SellCo</b><br>44 Main St<br>MyTown" -r"<b>SellCo</b><br>9 River Ave<br>Sacto" -s"95825" -r"95815" :::open the repaired packing slip HTML source file in default browser and manually print it from there %srcfile%
*obviously need to change address parts in that batch along with the file names and locations for it to work.
Using the above method, where the batch file was edited and saved, and the rxrepl.exe utility was stuck somewhere accessible:
- when the bulk packing slip flow tries to print the bad packing slip page(s), abort the print job.
- there should be a tab open with the packing slip page remaining in the browser
- hit Ctrl-U to open the source view for the HTML for that page
- save it as packslip.html from the source window file menu.
- execute the batch routine
- print the packing slip when it opens in the browser
The bookmarklet approach with printing each classic flow packing slip one at a time is probably the easiest workaround.
