cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ship/Return Same day

Anyone ever had this happen:

 

Purchased during the night. Next day shipped out.  The day it was shipped got a return request for same item that night which was automatically approved by ebay.

So it has not even left our state and already a return on same item opened.

Estimated delivery of January 10th and a return deadline of January 7th.

Message 1 of 6
latest reply
5 REPLIES 5

Ship/Return Same day

Based on the posts I've seen here, it seems that some buyers have trouble telling the difference between a cancellation and a return.

Message 2 of 6
latest reply

Ship/Return Same day

What is the reason for the return?  If SNAD, I would probably accept the return and send them a return label.  Perhaps they will miss the return deadline and if so, I would call and get the case closed in my favor.  Smiley Very Happy

"It is an intelligent man that is aware of his own ignorance."
Message 3 of 6
latest reply

Ship/Return Same day

I've had this happen a couple times. A few years ago I sold a dollhouse for $125. The day after it shipped the buyer sent me a message that she decided to show her daughter a picture of it (a Christmas gift) and her daughter didn't like it. So return requested. I told her "no problem, but you will have to pay the almost $40 it cost to ship it back" (and she would not get refunded the $40 for shipping it there)..As it was a buyer paid remorse return (snad not an option as it had just shipped). She decided to keep it 🙂 I was so glad I didn't include free shipping in the order as I sometimes do (it was quite heavy). That would have hurt. 

Message 4 of 6
latest reply

Ship/Return Same day

I've personally not had this happen, but I could see where a buyer could purchase something and then decide shortly after they didn't want it - buyers remorse thing. Better they do it early, than after they receive the item and try and avoid paying the return shipping by using the SNAD as so many on eBay now do.

Cheers
Message 5 of 6
latest reply

Ship/Return Same day


@automotivepartsrecyclrs wrote:

 

Estimated delivery of January 10th and a return deadline of January 7th.


Good, you accepted the return request. Call eBay after 5 business days to have the return closed in your favor, which will also remove/block your buyer from leaving any feedback.

Message 6 of 6
latest reply