12-30-2023 09:20 AM - edited 12-30-2023 09:21 AM
I won/am winning 6 items spread out over a week from a seller that has it stated in their auction that they combine shipping. I contacted them after I won two out of the 6 auctions earlier in the week and they told me to wait for a combined invoice but their settings didnt allow me to do that I was charged automatically upon winning each item. I told them their settings werent allowing m to wait. Now the seller who knows im bidding on the last two that end tonight has marked the 4 I already won as shipped and I have not gotten and further contact back. I sent a new message asking whats going on as I feel they are taking advantage of me.
12-30-2023 02:25 PM
Perhaps the seller is waiting for the next two auctions to end and will then send you a refund for the extra shipping costs you paid?
This doesn't always work but in the future when you purchase more than one item, instead of clicking on buy it now use add to cart. Then on the top right there should be a link for 'request total'. Then the seller can send you an invoice with the correct shipping.
12-31-2023 10:25 AM
I do something similar and would have an issue if ebay started charging my customers as auctions end. I offer combined shipping for up to 20 items won in a week, but they have to remain unpaid and the buyer has to request an invoice when they are ready. If they only win 4 items they don't save any money so they have to buy at least 5 for this to work.
So far so good. Not sure what could be happening with yours. I don't know if ebay is defaulting this for some sellers or it is a setting. So far requiring immediate payment is not even an option in my auctions. Hope it stays that way.
01-03-2024 12:55 PM
I didnt buy now any of them they were all auctions. The issue is he didnt uncheck the autopay box on all his listings so I literally never got a chance to wait. He fixed it with me but not until I called customer support. His auctions even listed a price per additional item for combined shipping in the shipping section. Buyers apparently just cant go off whats described and listed per template.
01-03-2024 12:56 PM
The seller left a check box filled for autopay on all their auctions. We got it figured it.