Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Ebay Standard Envelope Claims- How does it work?

I have a shipment that only shows a single scan from the accepting post office and nothing else. Tomorrow is the date given to the buyer as the last delivery date. When can a claim be submitted? Is this done by the buyer or me? Does ebay reimburse th...

Free shipping on items 2-10

I can't post my 10 items to sell and select $10 shipping for the first item and free for each additional. It charges $10 for each item, which is ridiculous. There is no option to select a fixed shipping cost for 1-10 items. If I choose fixed shipping...

USPS Ground Advantage weight and dimensions for sold and shipped items

Is there a trick to viewing the weight and dimensions for sold and shipped items for USPS Ground Advantage? I might use a different box that no longer matches the dimensions that I used when listing an item. This happens like 20% of the time. I repur...

Buyer's item came back ( return to sender unable to forwrd) after 34 days he wants a refund

I sold an item with a free shipping. It came back -( return to sender-unable to forward) The address was to a shipping overseas company he had on his Ebay account. I received my payout from Ebay. 34 days later the seller contacted me about any update...

Ebay charges a fee on shipping even if the shipping is actual cost

I sell and item and I charge the buyer the actual shipping cost. Ebay can verify that because I purchased the shipping label from them. Why then should Ebay be entitled to a fee on the actual shipping costs? That's just unfair. They probably are maki...

When did Free Shipping stop being free?

Both the listing and the shipping/handling calculator show free shipping but once the item is in my cart the seller charges a shipping fee with no way to selected a different option.

Resolved! What are my options as a buyer

EBay shows it was paid on my end and the funds left my bank account. The seller won’t ship because on his end it shows funds aren’t paid for. I spoke to a representative to cancel the order and was told only the seller can. I reached out to the sell...

shipping fedex using ebay

I have a 16x16x8 box, going to a residence, weight 7 pounds and using using fedex AND it is MUCH cheaper than either USPS or UPS.Now for the rub......are there any hidden costs that will arise when it gets to the buyer, that will be charged for after...

Resolved! Item not received but seller convinced it was

I ordered an item and apparently three other buyers ordered items from the same seller the same day. The mailing labels were mixed up and the other three buyers received the wrong items, it’s been nearly a month and I’ve received nothing. The seller ...

Resolved! Does USPS EVER find missing packages?

I initiated lost package search with USPS as the package i mailed priority mail didn't reach the buyer within 2 weeks. Its missing. In fact the only time tracking ever updated was the day I was at the post office where it was accepted. Ive called the...

SHIPPING IS SO EXPENSIVE!!!

I don't understand why shipping one keyboard key costs 26 NIS? The product costs 7 or 4 dollars and the shipping costs about 12 times! So where is the logic here?

eBay and USPS, driving the customers away

My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...

eBay and USPS

eBay standard envelope issues

I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...

Shipping cost

I had a buyer enter the wrong package dimensions when calculating the shipping costs for them since they pay for shipping. I had the dimensions on the descriptions already, but they input a much smaller size and USPS would not take it since it was to...