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Seller was deleted from Ebay. What with my payd item now?

Good afternoon.

I got this message from Ebay:

"We had to remove this listing from the site and you're not required to complete the transaction. If you've already sent payment, the sale should process as normal and you don't have anything to worry about. If you have any questions about delivery, please check tracking or contact your seller. If you run into any trouble along the way eBay is here to help. Please visit the Resolution Center to help resolve any problems you may encounter."  "This user is no longer registered on eBay."

 

I afraid, that this item will not arrive. Until now I have not any info from seller abut this situation and can't contact him. How I can be sure that the item is shipped? Money was payd 2 weeks before this situation.

Thank You for Yours answers and any info.

 

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Seller was deleted from Ebay. What with my payd item now?

When ebay removes a listing/seller, they send you an email explaining what to do. If you have not paid, you are no longer obligated to pay.

If you have paid, wait for your item to arrive. If it doesn't arrive within a reasonable length of time, you will need to log into Paypal. Go to their Resolution Center and file an item not received case, stating that ebay removed the listing, in order to get your money back. You probably won't be able to file until the estimated delivery date has passed.

disneyshopper
Volunteer Community Member

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Seller was deleted from Ebay. What with my payd item now?

File a item not received case.

One sale a day, tomorrow the entire Galaxy!
Message 2 of 4
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Seller was deleted from Ebay. What with my payd item now?

Thanks
Message 3 of 4
latest reply

Seller was deleted from Ebay. What with my payd item now?

When ebay removes a listing/seller, they send you an email explaining what to do. If you have not paid, you are no longer obligated to pay.

If you have paid, wait for your item to arrive. If it doesn't arrive within a reasonable length of time, you will need to log into Paypal. Go to their Resolution Center and file an item not received case, stating that ebay removed the listing, in order to get your money back. You probably won't be able to file until the estimated delivery date has passed.

disneyshopper
Volunteer Community Member

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